Customer Service Representative/Cashier

5 days ago

Santa Monica, California, United States Kreation Organic Juicery Full time
About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We are committed to using 100% USDA Certified organic fruits and vegetables purchased locally, which flood the body's cells with vitamins, minerals, and enzymes that cleanse, heal, and nourish.

Job Summary

We are currently seeking a passionate Customer Service/Cashier to join our team at Kreation Organic Juicery. As a Customer Service/Cashier, you will play a vital role in delivering exceptional customer experiences, ensuring our guests receive top-notch service. Your primary responsibility will be to warmly greet guests upon eye contact, providing energetic and prompt service.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Warmly greet guests upon eye contact, providing energetic and prompt service.
  • Drive Sales Growth: Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.
  • Possess Extensive Knowledge: Possess extensive knowledge about Kreation Organic Juicery offerings, including ingredients and benefits.
  • Exceed Guest Expectations: Exceed guest expectations by delivering a positive and complete experience.
  • Uphold Kreation's Standards: Uphold Kreation's standards for Service, Style, Selection, and Excellence.
  • Achieve Sales Goals: Achieve established sales goals.
  • Enroll Customers in Loyalty Program: Enroll all customers in our Loyalty Program.
  • Promote Teamwork: Promote a strong sense of teamwork by working together collaboratively to achieve goals.
  • Other Job-Related Duties: Other job-related duties as requested.
Requirements:
  • Previous Customer Service Experience: Previous 2 years customer service experience is preferred.
  • Excellent Communication Skills: Excellent communication skills with a friendly and professional demeanor.
  • Passion for Health and Wellness: Passion, knowledge, interest in health, fitness, and/or wellness.
  • Ability to Build Customer Relationships: Ability to build customer relationships and deliver exceptional service.
  • Ability to Learn Quickly: Ability to quickly learn new procedures, processes, and product knowledge.
  • Strong Verbal and Written Communication Skills: Strong verbal and written communication skills with proficiency in English.
  • Physical Demands: Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift.
  • Comfortable Environment: Comfortable with exposure to steam, varying temperatures, and humidity.
  • High Energy and Teamwork: High energy, excellent communication, team-oriented, and diligent work ethic.
  • Food Handler's Card: Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date.
  • Flexible Availability: Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays.

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