Customer Service Representative

4 weeks ago

Santa Monica, California, United States Ace Parking Full time
{"About Us": "At Ace Parking, we're committed to delivering exceptional service and creating a positive experience for our guests. Our company values are built on a foundation of accountability, communication, family, exceptional service, and profitability. We're a team of dedicated professionals who are passionate about what we do and strive to make a difference in our community.

Our Legacy: We've been in business for over 72 years, and our experience and expertise have earned us a reputation as one of the nation's leading parking management experts. We're proud of our heritage and continue to innovate and adapt to meet the changing needs of our clients and guests.

Culture: Our company culture is built on a shared vision, style, and values that guide our decision-making and interactions with our customers, clients, and team members. We value clear communication, caring, loyalty, humility, and a deep commitment to community. These traits are the glue that holds our business together and define the way we treat our customers, clients, suppliers, and team members.

About the Position: We're seeking a friendly and reliable individual to join our team as a cashier. As a Cashier, you'll provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure.

Responsibilities:

* Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
* Maintain a clean and organized work area, ensuring a pleasant guest experience.
* Offer assistance with parking transactions, parking, and directions as needed.
* Maximize profitability by accurately processing transactions.

Requirements:

* High school diploma or equivalent.
* Strong customer service and communication skills.
* Attention to detail and accuracy in handling transactions.
* Ability to work effectively in a team environment.
* Familiarity with cash registers and point-of-sale systems (training will be provided).
* Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs).

What We Can Offer You:

* Pay rate $17.75 to $18.00 per hour.
* Vacation/Sick for full-time and part-time employees.
* Holiday for full-time and part-time employees.
* Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

If reasonable accommodation is needed, please email: describing the accommodation."

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