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Customer Service Representative
2 months ago
Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. Our goal is to provide nourishing, clean fuel for the mind, body, and spirit.
Job SummaryWe are seeking a passionate Customer Service/Cashier to join our team at Kreation Organic Juicery. As a key member of our team, you will embody our values of Service, Style, Selection, and Excellence, delivering exceptional customer experiences and ensuring our guests receive top-notch service.
Key Responsibilities- Warmly greet guests upon eye contact, providing energetic and prompt service
- Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
- Possess extensive knowledge about Kreation offerings, including ingredients and benefits
- Exceed guest expectations by delivering a positive and complete experience
- Uphold Kreation's standards for Service, Style, Selection, and Excellence
- Achieve established sales goals
- Enroll all customers in our Loyalty Program
- Promote a strong sense of teamwork by working together collaboratively to achieve goals
- Other job-related duties as requested
- Previous 2 years customer service experience is preferred
- Excellent communication skills with a friendly and professional demeanor
- Passion, knowledge, interest in health, fitness, and/or wellness
- Ability to build customer relationships and deliver exceptional service
- Ability to quickly learn new procedures, processes, and product knowledge
- Strong verbal & written communication skills with proficiency in English
- Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
- Comfortable with exposure to steam, varying temperatures, and humidity
- High energy, excellent communication, team-oriented, and diligent work ethic
- Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
- Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays
- Comprehensive Medical, Dental, and Vision Insurance
- Enjoy a 50% discount on organic meals daily
- Tips, bonuses, and sales rewards
- Opportunities for career growth
Kreation Organic Juicery is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any protected characteristics.
Salary: $17.28 plus tips and sales rewards
