Customer Service Representative

2 weeks ago

Santa Monica, California, United States Kreation Organic Juicery Full time
{"title": "Customer Service Representative", "content": "About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about helping our guests Kreate a new You.

Job Summary

We're seeking a Customer Service Representative to join our team at Kreation Organic Juicery. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring our guests receive top-notch service. You will also be responsible for driving company sales growth and profitability through customer-centric selling, teamwork, and superior product knowledge.

Key Responsibilities
  • Warmly greet guests upon eye contact, providing energetic and prompt service
  • Drive company sales growth and profitability through customer-centric selling, teamwork, and superior product knowledge
  • Possess extensive knowledge about Kreation offerings, including ingredients and benefits
  • Exceed guest expectations by delivering a positive and complete experience
  • Uphold Kreation's standards for Service, Style, Selection, and Excellence
  • Achieve established sales goals
  • Enroll all customers in our Loyalty Program
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals
Requirements
  • Previous 2 years customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness, and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
  • Comfortable with exposure to steam, varying temperatures, and humidity
  • High energy, excellent communication, team-oriented, and diligent work ethic
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
  • Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays
What We Offer
  • Comprehensive Medical, Dental, and Vision Insurance
  • Enjoy a 50% discount on organic meals daily
  • Tips, bonuses, and sales rewards
  • Opportunities for career growth
About Kreation Organic Juicery

Kreation Organic Juicery began as an organic café serving a Mediterranean-Persian cuisine on Montana Ave. in Santa Monica by Marjan Sarshar. We're committed to using 100% USDA Certified organic fruits and vegetables purchased locally. Our goal has always been to provide nourishing, clean fuel for the mind, body, and spirit.

Equal Opportunity Employer

Kreation Organic Juicery is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any protected characteristics.

Salary Description

$17.28 plus tips and sales rewards

", "lang_code": "en-US"}

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