Bar Attendant
4 days ago
Job Summary:
We are seeking a skilled and charismatic Lobby Bar Bartender to join our team at White Lodging. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our lobby bar.
Responsibilities:
- Provide top-notch service to all guests, ensuring their needs are met and exceeded.
- Know and live the White Lodging mission and brand basics, embodying our values in every interaction.
- Complete all necessary setup, side work, and closing duties as assigned, maintaining a clean and organized workspace.
- Monitor beverage consumption and I.D. guests as necessary, ensuring responsible serving practices.
- Be knowledgeable about all menu items, their ingredients, and preparation methods, able to answer guest questions confidently.
- Upsell and suggest items to increase check averages, promoting a positive and engaging experience.
- Take orders accurately, read back to guests, and ring orders correctly into the system, ensuring seamless service.
- Check food presentation before serving, ensuring hot food is hot and fresh.
- Monitor guest satisfaction with food quality, addressing any concerns promptly.
- Present checks correctly, free from errors, and in a timely manner, adhering to WL cash handling policies.
- Follow all WL policies and procedures, including work procedures and attendance, maintaining a safe and respectful work environment.
- Learn and maintain all information regarding the hotel, engaging in pre-shift briefings.
- Promote teamwork and a friendly, safe work environment, fostering a positive and inclusive culture.
- Perform other reasonable duties as assigned, ensuring the success of our lobby bar.
Requirements:
- Previous restaurant or bar experience preferred but not essential.
- Previous customer service role preferred but not essential.
- Ability to stand and move at a fast pace for long periods, working long hours when business needs require.
Benefits:
- Medical, Dental, and Vision insurance.
- Life Insurance.
- Employee Assistance Program (EAP).
- 401(k) plan.
- Vacation and Paid Time Off (PTO).
- Tuition Reimbursement.
- Complimentary and Discounted Rooms.
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