Senior IT iQuote Training Specialist

15 hours ago


Atlanta, Georgia, United States United Software Group Full time
Job Title: Senior IT iQuote Training Specialist

We are seeking a highly skilled Senior IT iQuote Training Specialist to join our team at United Software Group. As a key member of our training team, you will be responsible for delivering high-quality training to our end-users, business partners, and project teams.

Key Responsibilities:
  • Develop and deliver comprehensive training programs for iQuote users
  • Provide first-level support for global network of Consumer Converting plants
  • Plan, develop, and maintain training materials, operational procedures, and manuals
  • Track participation in training and advise implementation teams accordingly
  • Implement practice requirements checks on learnings, quizzes, and tests
  • Maintain a comprehensive library of technical terminology and documentation
  • Author and edit documents to maintain continuity of style and content
  • Stay connected to software development life cycle to ensure training materials are updated
  • Assist in evaluation and testing of provided software patches and enhancements
  • Manage documentation set and ensure updates and consistent dissemination
  • Monitor usage of training materials
  • Work with applications standards team and business process team to create and maintain day-in-life checklists
  • Collect and store signed-off checklists from implementation teams
  • Facilitate translation of training materials to required languages
Requirements:
  • BS/BA; Technical Degree
  • 5+ years' experience in training and software implementation
  • Strong written, verbal communication, and presentation skills
  • A working knowledge of systems and processes of converting plants
  • Strong knowledge of ePS Packaging suite/Radius infrastructure and workflows
  • Ability to prioritize with an execution focus
  • High standard of proficiency in MS Office, SharePoint, Microsoft Teams
  • Demonstrate ability to operate in a rapidly changing environment
  • Ability to travel
About Us:

United Software Group is recognized as America's Fastest-Growing Private Companies. We are an Equal Opportunity Employer and welcome qualified applicants from diverse backgrounds.



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