Experience Designer

4 weeks ago


New York, New York, United States Insight Global Full time
Job Title: Experience Designer

Insight Global is seeking a talented Experience Designer to join our team. As an Experience Designer, you will be responsible for creating end-to-end product design solutions for our customer-facing applications.

About the Role

This is a unique opportunity to work on a portfolio of work that supports a customer-centric initiative. You will be part of a Digital Channels team that supports different portfolios and workflows within the customer journey.

The goal of this role is to help design current and futuristic features of the customer journey, aligning with the sales and services funnels of the digital experience.

Responsibilities
  • Design end-to-end product design solutions for consumer-facing web and mobile applications
  • Collaborate with stakeholders, including product, business, and technical partners
  • Work with a Design Strategist, design peers, and report to a Senior Director to support the end-to-end design process
  • Develop design concepts and prototypes for future features
  • Present design ideas and solutions to stakeholders
Requirements
  • 4+ years of experience as a Product, UX Designer, or Service Designer in enterprise environments
  • Hands-on experience with end-to-end UX design for consumer-facing products, platforms, or services
  • Strong documentation of the UX design process, including user research, usability testing, flow charts, journey mapping, prototypes, wireframing, mockups, sketches, product briefings, and product launch
  • Advanced skills in design thinking, working in a design system, user-centric approach to customer journeys, and design problem-solving
  • Experience with web and mobile application design, including iOS, Android, and Web UI Systems
  • Strong communication skills to work with stakeholders and present design ideas and solutions
  • A portfolio that showcases recent design work and the full design process
What We Offer

Insight Global offers a competitive benefit package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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