Customer Experience Designer

2 days ago


New York, New York, United States Success Academy Charter Schools Full time
Customer Experience Designer

Success Academy Charter Schools is seeking a highly skilled Customer Experience Designer to join our team. As a key member of our customer experience team, you will be responsible for designing and delivering exceptional customer experiences that meet the needs of our customers.

Key Responsibilities:

  • Collaborate with cross-functional teams to define the vision for new products and services
  • Uncover customer needs and preferences through research and analysis
  • Design and develop intuitive product concepts and user experiences
  • Test and iterate on designs to ensure customer satisfaction
  • Engage with internal stakeholders to understand customer needs and Success Academy challenges

Requirements:

  • Bachelor's degree in Design, Computer Science, or related field
  • 5+ years of professional experience in financial services, technology, product management, or related field
  • Experience with digital product and service design and development
  • Proven track record in designing intuitive product concepts
  • Proficiency with CX, UX, and UI design
  • Excellent interpersonal, written, and verbal communication skills
  • Proficiency with design-driven collaboration platforms and Microsoft Office Suite

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

Please submit your resume and cover letter outlining your qualifications and experience. We are an equal opportunity employer and value diversity at our organization.



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