ServiceNow Technical Specialist
4 days ago
ServiceNow Administrator
At OC Sports & Entertainment, LLC, we are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.
We are seeking a highly skilled ServiceNow Administrator to join our team. As a ServiceNow Administrator, you will be responsible for the overall management, administration, and maintenance of the corporate ServiceNow platform, including system upgrades, patches, plugins, and configuration changes.
You will work closely with various IT and business teams to develop and implement solutions that meet business needs. This role involves monitoring system performance, troubleshooting issues, and implementing optimizations to ensure high availability and performance, including user administration, data management, and security.
The ideal candidate will have a strong knowledge of ServiceNow platform functionalities, including ITSM, ITOM, ITAM, and SPM modules. You will also have experience with scripting & automation using Workflows, Service Catalog, Knowledgebase, and Employee Center Pro. Additionally, you will have proficiency in JavaScript, HTML, CSS, and other scripting languages for developing custom solutions within ServiceNow.
Responsibilities:
- Administer, configure, coordinate, and maintain the ServiceNow platform.
- Monitor system performance, troubleshoot issues, and implement optimizations to ensure high availability and performance.
- Configure ServiceNow applications and modules, including ITSM, ITOM, ITAM, and SPM.
- Develop custom ServiceNow applications using ServiceNow Studio and Flow Designer.
- Create and maintain scripts for advanced customization and automation.
- Provide training and support to end-users to ensure effective use of the platform.
- Integrate ServiceNow with other enterprise systems and applications using REST/SOAP APIs and other integration tools.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience as a ServiceNow Administrator or in a similar role.
- Strong knowledge of ServiceNow platform functionalities.
- Experience with scripting & automation using Workflows, Service Catalog, Knowledgebase, and Employee Center Pro.
- Proficiency in JavaScript, HTML, CSS, and other scripting languages.
About Us:
We are a dynamic and growing company that values diversity and inclusion among our team members. We are committed to providing an environment where employees can grow and develop their skills.
At OC Sports & Entertainment, LLC, we believe that every employee has the potential to make a significant contribution to our organization. We strive to create an inclusive culture that supports the development of all employees.
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