Hspd-12 Compliance Specialist

4 weeks ago


San Diego, California, United States Citizant Full time

Job Summary

Citizant is seeking a highly skilled Hspd-12 Compliance Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the seamless enrollment process for Personal Identity Verification (PIV) cards.

Key Responsibilities

  • Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
  • Answer phone calls and email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the PIV card enrollment process, verifying applicants' identities and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Requirements

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.

Physical Requirements

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and/or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential.

Education and Clearance

  • High School diploma, GED certification.
  • US Citizenship required.
  • Active Public Trust/MBI clearance or the ability to obtain one.


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