Hspd-12 Compliance Specialist
4 weeks ago
Job Summary
Citizant is seeking a highly skilled Hspd-12 Compliance Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the seamless enrollment process for Personal Identity Verification (PIV) cards.
Key Responsibilities
- Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
- Answer phone calls and email inquiries related to PIV credentials and access control matters.
- Coordinate and conduct the PIV card enrollment process, verifying applicants' identities and collecting required documentation.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Requirements
- Experience with Microsoft Excel for data management, coordination, and reporting.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
Physical Requirements
- The role primarily involves sedentary work.
- There may be occasional instances of stair climbing.
- Periodic standing and/or walking for extended durations may be required.
- Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing lbs.
- Requires typing for most of the day.
- Effective communication through frequent periods of talking and listening is essential.
Education and Clearance
- High School diploma, GED certification.
- US Citizenship required.
- Active Public Trust/MBI clearance or the ability to obtain one.
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