HSPD-12 Government Badging Specialist
4 weeks ago
Job Summary
Citizant is seeking a highly skilled and detail-oriented professional to manage the enrollment process for Personal Identity Verification (PIV) cards. As a Government Badging Specialist, you will be responsible for scheduling appointments, coordinating the enrollment process, and ensuring the accuracy and security of applicant information.
Key Responsibilities
- Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
- Answer phone calls and email inquiries related to PIV credentials and access control matters.
- Coordinate and conduct the enrollment process, verifying the identity of applicants and collecting required documentation.
- Manage appointments and schedules to maintain efficiency and accuracy.
Requirements
- Experience with Microsoft Excel for data management, coordination, and reporting.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
Physical Requirements
- The role primarily involves sedentary work.
- Occasional instances of stair climbing may be required.
- Periodic standing and/or walking for extended durations may be necessary.
- Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs.
- Requires typing for most of the day.
- Effective communication through frequent periods of talking and listening is essential.
Citizenship and Clearance
- US Citizenship is required.
- Active Public Trust/MBI clearance or the ability to obtain one.
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