Night Auditor

3 weeks ago


Florence, Kentucky, United States Drury Hotels Company, LLC Full time
Job Title: Night Auditor

At Drury Hotels Company, LLC, we're committed to providing exceptional guest experiences. As a Night Auditor, you'll play a vital role in ensuring our guests receive the highest level of service and satisfaction.

Key Responsibilities:
  • Perform front desk duties, including checking guests in and out, promoting sales-related programs, and maintaining accurate guest records.
  • Audit previous day's receipts to verify and balance entries, run reports, and ensure accuracy of information.
  • Assist with setting up breakfast, including food preparation, setup, service, and cleaning.
  • Provide exceptional guest service, responding promptly and efficiently to inquiries, requests, and complaints.
  • Maintain a positive work environment, adhering to Drury Hotels' policies and procedures.
Requirements:
  • Ability to take written and verbal direction, speak English clearly, and read English.
  • Excellent communication and interpersonal skills, with a warm and friendly demeanor.
  • Attention to detail and ability to handle multiple tasks simultaneously.
  • Thorough knowledge of Drury Hotels' policies and procedures.
  • Ability to work alone, with flexibility in scheduling and a willingness to adapt to changing situations.
What We Offer:
  • Incentives, including quarterly bonuses and opportunities for career growth.
  • Work-life balance, with flexible scheduling and paid time off.
  • Health and well-being benefits, including medical, dental, vision, and prescription coverage.
  • Retirement plan with company matching.
  • Award-winning company culture, recognized among Forbes' Best Midsize Employers.

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