Fire Safety Systems Specialist

2 weeks ago

Richmond, Virginia, United States Johnson Controls Full time
Join Our Team as a Fire Safety Systems Specialist

At Johnson Controls, we are committed to fostering a collaborative environment where innovation thrives. We invite you to become part of our diverse team, where your skills and talents will be valued and nurtured.

What We Provide:
- Competitive Starting Salary
- Comprehensive Training Programs
- Tuition Reimbursement Opportunities
- Global Career Advancement Prospects
- Company Vehicle (when applicable)
- Referral Bonuses
- Extensive Benefits Package
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance Coverage
- 401(k) Plan with Company Match
- Short-Term and Long-Term Disability Insurance
- Employee Assistance Programs
- Wellness Initiatives
- And More

Your Responsibilities:
As a Fire Safety Systems Specialist, you will:
- Receive service requests from our Service Resource Center, gaining insights into equipment/system issues.
- Communicate with customer representatives to identify and clarify equipment/system malfunctions.
- Diagnose and perform repairs on electronic fire alarm systems and related building system products at client locations.

How You Will Achieve This:
- Adhere to established troubleshooting protocols and consult technical manuals, part manuals, and bulletins to resolve equipment issues.
- Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
- Interpret blueprints, diagrams, specifications, and operational manuals effectively.
- Provide exceptional customer service by maintaining clear communication with district staff and clients to ensure satisfaction.
- Complete Service Acknowledgements accurately using communication devices like smartphones and laptops.
- Obtain customer signatures upon completion of service tasks.
- Participate in a scheduled on-call rotation.
- Mentor and train fellow team members.
- Undertake additional duties as assigned.

What We Seek:
Required Qualifications:
- Minimum of 3 years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
- Proficiency in reading and interpreting blueprints and operational manuals.
- Familiarity with test equipment, multi-meters, digital analyzers, and commissioning devices.
- High School Diploma or equivalent.
- Ability to follow both verbal and written instructions.
- Capability to perform physical tasks, including lifting equipment and tools weighing up to 50-70 lbs.
- Willingness to work in challenging positions, such as climbing ladders and working in confined spaces.
- Flexibility to work varied hours, including weekends, to meet client needs.
- Strong customer service orientation.
- Maintain truck inventory for prompt response to customer requirements.
- Adherence to safety guidelines and procedures.
- Excellent organizational skills, a positive attitude, and a quick learning ability.
- Valid driver's license with a clean driving record.
- Ability to pass a pre-employment background check and drug screening.

Preferred Qualifications:
- NICET Level II certification.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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