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Executive Vice President of Operations

2 months ago

Grand Rapids, Michigan, United States vaenterprises Full time
Job Description

Job Title: Executive Vice President of Operations

Company: Va Enterprises

Location: Remote (with occasional travel)

Job Type: Full-time

About Us:

Va Enterprises is a leading provider of high-end services to discerning clients. We are seeking an experienced Executive Vice President of Operations to join our team.

Job Summary:

The Executive Vice President of Operations will be responsible for providing strategic leadership and direction to our operations team. This includes overseeing the management of our family office services, private resort, yacht program, and aircraft program. The successful candidate will have a proven track record of providing exceptional leadership and operational expertise.

Key Responsibilities:

  • Leadership:
    • Effectively lead and manage a team of operations professionals to ensure a high level of service delivery.
    • Provide ongoing feedback, coaching, and development opportunities to direct reports.
    • Set goals and direction for the operations team, and manage and evaluate performance.
  • Operations, Planning, and Management:
    • Serve as a subject matter expert and operational business partner to clients, leadership, and staff.
    • Liaise with client divisions to develop strategies that meet client needs and enhance operational effectiveness.
    • Oversee the management of real and personal property, including asset monitoring, lease administration, and compliance with regulatory requirements.
    • Provide superior support and oversight of private resort operations, including development and implementation of efficient systems and cost-effective solutions.
    • Manage the construction process and oversee contractual agreements to ensure projects meet regulatory standards, are completed on time, within budget, and adhere to quality specifications.
    • Provide management of the aircraft program and ensure compliance with regulatory requirements.
    • Monitor and direct the implementation of operational business plans.
    • Establish and implement operations-related policies, practices, and standards to ensure effective and consistent support and execution.
  • Other:
    • Oversee human resources team, initiatives, and service, driving change through employee maximization.
    • Oversee information technology team, initiatives, and service, driving change through optimization of technological advancements.
    • Oversee executive protection intelligence function, ensuring consistent, timely, value-add service.
    • Oversee building management functions, issues, and projects, and liaise with external property management.

Requirements:

  • Bachelor's degree required; graduate degree in a related field highly desirable.
  • At least 10-15 years of well-rounded and progressively more responsible experience in business and operations.
  • Exceptional leadership experience and skills required, with demonstrated leadership ability, confidence, and executive presence.
  • Prior family office experience is highly desirable.
  • Business savvy, with excellent business acumen, practical, analytical, and visionary approach.
  • Strong communication, facilitation, negotiation, and listening skills, accompanied by the ability to influence, persuade, direct, challenge, and relinquish control.
  • Strong relationship management skills with a consultative approach and excellent listening skills, with the ability to build and encourage mutually beneficial relationships at every level.
  • Proven track record of providing outstanding customer service with a professional, tactful demeanor.

Additional Requirements:

  • Occasional travel required, including international (passport required, or ability to obtain after hire).
  • Maintain the highest standards of professional conduct, ethics, and integrity in all operations.
  • Uncompromised commitment to the highest level of confidentiality and sensitivity to privacy in all aspects of job responsibilities.