Hotel Guest Experience Specialist
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Columbus Moxy Short North. As a key member of our hospitality team, you will be responsible for providing exceptional guest services, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.
Key Responsibilities- Guest Services: Provide friendly and efficient check-in and check-out services to hotel guests, ensuring a positive and memorable experience.
- Payment Processing: Process all payments according to established hotel requirements, maintaining accuracy and attention to detail.
- Communication: Effectively communicate with guests, management, and colleagues to resolve any issues or concerns in a professional and courteous manner.
- Reporting: Generate and distribute daily reports to designated departments, ensuring timely and accurate information.
- Dispute Resolution: Resolve discrepancies on the room status report with Housekeeping, maintaining a high level of accuracy and attention to detail.
- Education: High school graduate or equivalent.
- Experience: Minimum one year customer service experience; previous hotel experience preferred.
- Communication Skills: Ability to satisfactorily communicate with guests, management, and colleagues to their understanding.
- Technical Skills: Computer experience preferred.
- Language Skills: Bilingual English/Spanish a plus.
- Knowledge: Knowledge of local activities and attractions appropriate for clientele.
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Guest Experience Specialist
1 month ago
Columbus, Ohio, United States Cracker Barrel Full timeWelcome Guests with a Smile at Cracker Barrel! As a Guest Experience Specialist, you'll play a vital role in creating a warm and inviting atmosphere for our guests. Your friendly demeanor and attention to detail will ensure that every visitor feels valued and appreciated. Your Responsibilities: Warmly greet guests as they arrive at the restaurant. Manage...
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Hotel Room Attendant
3 days ago
Columbus, Ohio, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at the Upper Arlington TownePlace Suites. As a Guest Room Attendant, you will be responsible for ensuring the cleanliness and quality of our guest rooms, providing exceptional customer service, and maintaining a safe and secure environment for our...
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Guest Services Representative
2 months ago
Columbus, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Address guest concerns to ensure a high level of satisfaction.Manage all check-in and check-out processes in accordance with established hotel standards.Follow payment, cash handling, and credit policies and procedures.Prepare, print, and distribute daily...
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Guest Services Representative
2 months ago
Columbus, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and various shifts.Address guest concerns to ensure satisfaction.Manage all check-in and check-out processes in accordance with hotel standards.Follow payment, cash handling, and credit protocols.Prepare, print, and distribute daily reports to relevant departments.Resolve...
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Mixologist for AC Hotel
2 weeks ago
Columbus, Ohio, United States AC Hotel Columbus Full timeJob Title: Mixologist for AC HotelWe are seeking a skilled Mixologist to join our team at the AC Hotel Columbus. As a Mixologist, you will be responsible for creating unique and delicious cocktails, providing exceptional customer service, and ensuring a welcoming atmosphere for our guests.Job SummaryThe Mixologist will be the face of our bar, responsible for...
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Housekeeper at AC Hotel
4 weeks ago
Columbus, Ohio, United States AC Hotel Columbus Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team at AC Hotel Columbus. As a Housekeeping Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and meet the highest standards of quality.Key ResponsibilitiesConsistently provide exceptional customer service to guests,...
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Guest Services Representative
2 months ago
Columbus, Ohio, United States Shaner Hotel Group Full timeJob OverviewAs a vital member of our hospitality team, you will play a key role in ensuring a seamless experience for our guests. Your responsibilities will encompass managing check-in and check-out processes, handling guest inquiries, and maintaining high standards of service.Key ResponsibilitiesMaintain a flexible work schedule, including availability on...
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Housekeeper at AC Hotel
4 weeks ago
Columbus, Ohio, United States AC Hotel Columbus Full timeHousekeeper/Room AttendantWe are seeking a highly skilled and detail-oriented Housekeeper/Room Attendant to join our team at AC Hotel Columbus. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms are clean, comfortable, and meet the highest standards of quality.Key Responsibilities:Provide exceptional customer...
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Guest Services Representative
2 months ago
Columbus, Ohio, United States Shaner Hotel Group Full timePosition OverviewThe Front Desk Agent plays a vital role in ensuring a seamless guest experience at our establishment. This position requires a commitment to providing exceptional service while managing various front desk operations.Key ResponsibilitiesMaintain availability for a flexible work schedule, which includes weekends, holidays, and varying...
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Hotel Guest Service Representative
1 week ago
Columbus, Ohio, United States Buffalo Lodging Associates Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Buffalo Lodging Associates. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Greet and check-in...
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Bartender at AC Hotel by Marriott
2 weeks ago
Columbus, Ohio, United States AC Hotel Columbus Full timeJob SummaryWe are seeking a skilled Bartender to join our team at AC Hotel Columbus. As a Bartender, you will be responsible for providing exceptional customer service, preparing drinks and food to our guests, and maintaining a clean and safe work environment.Key ResponsibilitiesPrepare and serve drinks and food to guestsOffer professional, friendly, and...
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Hotel Maintenance Specialist
1 week ago
Columbus, Ohio, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Hotel Engineer III to join our team at Renaissance Columbus Downtown Hotel. As a key member of our engineering team, you will be responsible for maintaining the hotel's mechanical, electrical, and plumbing systems, ensuring the highest level of guest satisfaction and comfort.Key ResponsibilitiesRespond to and resolve guest...
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Hotel Maintenance Specialist
1 week ago
Columbus, Ohio, United States Atrium Hospitality Full timeHotel Maintenance Technician Job DescriptionAt Atrium Hospitality, we are seeking a skilled and detail-oriented Hotel Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our hotel facilities, including guest rooms, public spaces, and grounds.Key...
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Hotel Maintenance Specialist
2 weeks ago
Columbus, Ohio, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Hotel Engineer III to join our team at Renaissance Columbus Downtown Hotel. As a key member of our engineering team, you will be responsible for ensuring the smooth operation of our hotel's mechanical, electrical, and plumbing systems.Key ResponsibilitiesRespond to and resolve guest repair requests in a timely and...
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Hotel Housekeeper
1 month ago
Columbus, Ohio, United States stayAPT Suites Columbus Full timeWe are seeking a highly motivated and organized Housekeeping Professional to join our team at stayAPT Suites Columbus. As a Housekeeper, you will be responsible for providing exceptional cleaning services to our guests, ensuring their stay with us is comfortable and enjoyable.Responsibilities:Provide thorough and detailed cleaning services to hotel rooms,...
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Guest Care Specialist
2 weeks ago
Columbus, Ohio, United States Tire Choice Auto Service Centers Full timeJob DescriptionAt Tire Choice Auto Service Centers, we are seeking a highly motivated and customer-focused Guest Care Specialist to join our team. As a Guest Care Specialist, you will be the first point of contact for our guests, providing exceptional service and ensuring that their experience is nothing short of outstanding.Responsibilities:Provide...
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Hotel Bell Attendant
5 days ago
Columbus, Ohio, United States Le Meridien Columbus Full timeJob Title: Hotel Bell AttendantLe Meridien Columbus is seeking a highly skilled and attentive Hotel Bell Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Responsibilities:Assist guests with luggage and provide...
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Hotel Operations Manager
2 weeks ago
Columbus, Ohio, United States Buffalo Lodging Associates, LLC Full timeJob Title: General ManagerWe are seeking an experienced General Manager to lead our hotel team and drive revenue growth. As a key member of our management team, you will be responsible for overseeing hotel operations, ensuring exceptional guest experiences, and fostering a positive work environment.Key Responsibilities:Develop and execute operational plans...
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Hotel Assistant Manager
3 weeks ago
Columbus, Ohio, United States stayAPT Suites Columbus Full timeHotel Assistant Manager Job DescriptionAre you a hospitality professional looking for a challenging role in a dynamic environment? We are seeking a highly skilled Hotel Assistant Manager to join our team at stayAPT Suites Columbus. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of our hotel, overseeing...
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Hotel Housekeeper
1 week ago
Columbus, Ohio, United States stayAPT Suites Columbus Full timeWe are seeking a highly motivated and organized Housekeeping Professional to join our team at StayAPT Suites Columbus. As a key member of our housekeeping staff, you will be responsible for providing exceptional cleaning services to our guests.Responsibilities:Perform thorough cleaning duties, including making beds, vacuuming and mopping, restocking...