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Automotive Service Director

2 months ago

Baraboo, Wisconsin, United States Workforce Solutions Full time

**Job Summary**

Workforce Solutions is seeking a highly skilled and experienced Automotive Service Manager to join our team. As a key member of our workforce, you will be responsible for ensuring exceptional customer service and meeting the needs of our clients in the automotive industry.

**Key Responsibilities:**

  • Manage the shop workload and direct a team of automotive technicians to ensure efficient and effective service delivery.
  • Assist with the sales of services and ensure accurate billing for work performed.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and goals.

**Requirements:**

  • Experience in a similar role or within the automotive industry.
  • General mechanical skills and knowledge of automotive repair processes.
  • Excellent customer service skills for interacting with customers.
  • ASE certification preferred.
  • Valid driver's license.

**Work Schedule:**

The shop operates from 7am to 5:30pm, Monday to Friday, with a steady 40-45 hour per week schedule. This includes a 12-1pm unpaid lunch break.

**Perks and Benefits Package:**

  • Most of our clients provide full benefits packages, including insurance, paid time off, and retirement plans with employer match.
  • Paid holidays and one week of vacation for new hires, with opportunities to earn more with seniority.
  • Up to 4% employer 401k match after six months.

**How to Apply:**

Qualified candidates should submit their resume for consideration. A phone screen and interview with the company will follow for selected candidates.