Patient Services Coordinator

2 months ago


Syracuse, New York, United States COLON RECTAL ASSOCIATES OF CEN Full time
Benefits/Perks
  • Competitive salary
  • Great work-life balance
  • Paid time off
Job Overview
We are looking for a welcoming and service-focused Patient Services Coordinator to become a part of our dedicated team at COLON RECTAL ASSOCIATES OF CEN. In this role, you will serve as the initial point of contact for our patients. Your responsibilities will include greeting patients upon arrival, scheduling appointments, managing phone inquiries, and processing payment information. The ideal candidate will possess a friendly demeanor, outstanding communication abilities, and strong computer skills, along with the capacity to handle multiple tasks efficiently.

Key Responsibilities
  • Welcome patients as they arrive and ensure a positive customer experience
  • Manage incoming calls and coordinate appointment scheduling
  • Assist patients with necessary documentation, including consent forms
  • Maintain a tidy and welcoming environment
  • Provide comprehensive customer service and support patients throughout their visit
  • Collect patient payments at the time of service
Qualifications
  • Preferred two or more years of experience in a receptionist or similar capacity
  • Exceptional communication skills with a focus on customer service
  • Strong work ethic and a positive attitude
  • Proficient with computers and scheduling software
  • Excellent multitasking abilities


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