Operations Director

2 months ago

Pine Brook, United States First Industrial Full time
Job Title: Operations Manager

At First Industrial Realty Trust, Inc., we are seeking an experienced Operations Manager to lead our property management team in their respective market. This role requires a strong leader who can oversee the technical, operational, and financial management of our portfolio, while also developing and coaching the property operations teams in each market.

Key Responsibilities:
  • Establish yourself as a leader among the operations team, setting the tone for effective collaboration and communication.
  • Manage and influence results in a collaborative manner, focusing on coaching and guiding teams to achieve results rather than directing and supervising.
  • Create open communications with and among the property operations teams to foster mutual trust and respect.
  • Ensure regional compliance with all related policies and procedures, maintaining the operational integrity and compliance of the management team.
  • Effectively communicate, report, and exchange ideas with RD's, RM's, and VPO's.
  • Review and approve property invoices, IT requests, service contracts, income credits, write-offs, expense reports, and time sheets.
  • Prepare and maintain property budgets, including the annual preparation and ongoing maintenance of the forecasting tool.
  • Ensure the efficient operation of the Maintenance Company, including budget preparation, daily management, cost-saving initiatives, and monthly variance reporting.
  • Coordinate weekly, bi-weekly, and monthly team meetings and conference calls.
  • Recommend human relations strategies for the property management team, collaborating with the VPO for authorization and implementation.
  • Conduct annual reviews for direct reports and provide input on other employees in the regional office as requested.
  • Ensure effective management of the portfolio of assets to achieve established financial performance, planning and implementing annual budgets, tracking revenue and expenses, and developing action plans to respond to variances.
  • Establish and maintain cooperative relationships to ensure tenant retention, answering tenant requests, coordinating repairs and maintenance, and helping tenants identify future space requirements.
  • Ensure assigned assets are maintained in good order and condition, planning, coordinating, and monitoring maintenance, repairs, capital improvements, and renovations.
  • Collect rent, CAM, taxes, and other tenant billings, contacting tenants for resolution and documenting efforts.
  • Manage accounts payable and receivable processing, reviewing rents, taxes, other billings, and construction costs for accurate billing.
  • Manage new construction projects, inspecting construction phases, auditing incurred costs, and monitoring contractor work through completion and close-out.
  • Manage the bidding and contract processes for tenant and capital improvements.
  • Review accounting and financial analyses, including monthly reporting, projections, annual budgets, and special projects, identifying budget variances and submitting reports to management.

Requirements:

  • Bachelor's degree in Business Administration or similar degree.
  • At least four to five years' experience in a directly related job with similar requirements.
  • Good interpersonal and telephone communication skills.
  • Good written communication skills, including the ability to prepare accurate documentation for reporting requirements.
  • Computer skills necessary for basic functionality using software such as Microsoft Word, Excel, and basic email systems.

Equal Employment Opportunity:

First Industrial Realty Trust, Inc. is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.

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