Operations Director
1 month ago
First Industrial Realty Trust, Inc. is seeking an experienced Operations Manager to lead our property management team in their respective market.
Job SummaryThe Operations Manager is responsible for overseeing the technical, operational, and financial management of our portfolio. This role requires strong leadership, communication, and problem-solving skills to drive results and foster a collaborative team environment.
Key Responsibilities- Establish and maintain open communication with property operations teams to ensure mutual trust and respect.
- Manage and influence results in a collaborative manner, focusing on coaching and guiding teams to achieve results.
- Ensure regional compliance with all related policies and procedures, including The FR Way.
- Review and approve property invoices, IT requests, service contracts, income credits, and write-offs.
- Prepare and maintain property budgets, including forecasting tools and G&A budget analysis.
- Implement and coordinate weekly, bi-weekly, and monthly team meetings and conference calls.
- Recommend human relations strategies, including hiring, training, terminations, discipline, and HR matters.
- Conduct annual reviews for direct reports and provide input on other employees as needed.
- Ensure effective management of portfolio assets to achieve established financial performance.
- Establish and maintain cooperative relationships to retain tenants, answer requests, coordinate repairs, and identify future space requirements.
- Manage maintenance, repairs, capital improvements, and renovations to control expenditures and maintain facilities.
- Collect rent, CAM, taxes, and other tenant billings, and resolve issues with tenants.
- Manage accounts payable and receivable processing, reviewing rents, taxes, and construction costs for accuracy.
- Oversee new construction projects, inspecting phases, auditing costs, and monitoring contractor work.
- Manage bidding and contract processes for tenant and capital improvements.
- Review accounting and financial analyses, including monthly reporting, projections, and special projects.
- Bachelor's degree in Business Administration or similar degree.
- At least four to five years' experience in a directly related job with similar requirements.
- Good interpersonal and telephone communication skills.
- Good written communication skills, including documentation for reporting requirements.
- Computer skills for basic functionality using software like Microsoft Word, Excel, and email systems.
First Industrial Realty Trust, Inc. is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.
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