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Front Desk Representative

2 months ago

Washington, Washington, D.C., United States Remington Full time
Job Title: Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

Key Responsibilities:

  • Check guests in and out of the hotel in a prompt and professional manner
  • Assist with pre-registration and blocking of reservations as needed
  • Accurately manage cash handling and process payments
  • Review reservations with special requests and block rooms accordingly
  • Have knowledge of hotel rates, discounts, and cancellation procedures

Requirements:

  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive hourly rate of $18.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

About Us:

Remington is a vibrant boutique hotel located in the heart of Washington, D.C. We offer luxurious rooms and suites, beautiful décor, and original artwork. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.