Front Desk Operations Manager

1 week ago


Palm Coast, Florida, United States UF Health Full time
Job Summary

We are looking for a Front Desk Operations Manager to join our team in St. Augustine, Palm Coast, or Nocatee.


This role involves providing exceptional customer service to patients and visitors, managing front desk operations, and ensuring the smooth day-to-day functioning of the medical office.


You will be responsible for answering phone calls, scheduling appointments, collecting patient information, and providing accurate billing information to patients and insurance companies.


Essential Responsibilities:

  • Providing excellent customer service to patients and visitors.
  • Managing front desk operations, including answering phone calls and scheduling appointments.
  • Collecting patient demographics and financial information.
  • Verifying insurance plans and providing accurate billing information.
  • Communicating with physicians and staff regarding patient-related issues.
  • Maintaining accurate and up-to-date patient records.

Requirements

A High School Diploma or equivalent is required. 1 year of clerical experience in a healthcare setting is preferred.


Estimated Salary: $45,000 - $55,000 per year, depending on location and experience.



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