Healthcare Operations Manager
2 days ago
Company Overview:
Complete Care is a thriving healthcare environment seeking a dedicated and skilled individual to fill the pivotal position of Practice Manager. Our office requires a dynamic leader who can effectively manage front desk operations, supervise staff, and maintain exceptional patient relations.
Job Description:
The Practice Manager will be responsible for overseeing the day-to-day activities of the front desk, ensuring smooth patient check-in and check-out processes, and assisting with scheduling. This role also involves supervising staff, conducting regular performance evaluations, and cultivating a positive work environment. Additionally, the successful candidate will address patient concerns regarding billing, insurance, and legal inquiries while providing top-notch customer service and maintaining patient compliance.
Key Responsibilities:
- Front Desk Management: Warmly greeting and assisting patients, visitors, and staff.
- Staff Supervision: Overseeing training and productivity of the front desk staff.
- Patient Relations: Addressing patient concerns regarding billing, insurance, and legal inquiries.
- Office Efficiency and Compliance: Ensuring the office is properly stocked with necessary equipment and implementing efficient workflows.
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