Concierge Officer

6 days ago


Pearl River, New York, United States Securitas Canada Full time
About the Role

We are seeking a highly skilled and customer-focused Concierge Officer to join our team at Securitas Canada. As a Concierge Officer, you will play a critical role in maintaining a safe and secure environment for our clients by providing exceptional customer service and ensuring the smooth operation of our security services.

Key Responsibilities
  • Provide proactive and responsive customer service to clients, employees, and visitors
  • Monitor and maintain access control, ensuring the security and integrity of client premises
  • Preserve order and enforce regulations and directives for client sites
  • Act as a community resource, providing concierge services and addressing facilities and colleague experience issues
  • Proactively report any discrepancies or potential risks to ensure a safe and secure environment
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Minimum 1-2 years of experience in a customer-facing role, preferably in a security or hospitality environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction
  • Basic knowledge of security protocols and procedures, with a willingness to learn and adapt
What We Offer
  • Competitive hourly rate and opportunities for advancement
  • Comprehensive training and development programs to enhance your skills and knowledge
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Opportunities to work with a diverse range of clients and projects, with a focus on customer satisfaction

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