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Treatment Plan Coordinator

2 months ago

Toms River, New Jersey, United States ProSmile Full time
Job Summary

ProSmile is seeking a highly skilled Treatment Plan Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring a seamless patient experience from initial consultation to treatment completion.

Key Responsibilities
  • Patient Concierge: Provide exceptional customer service, building trust and rapport with patients to ensure their needs are met.
  • Treatment Plan Presentation: Clearly explain treatment plans, including out-of-pocket costs, to patients and assist with financial arrangements.
  • Appointment Scheduling: Coordinate patient appointments, manage schedules, and ensure smooth patient flow.
  • Financial Management: Maintain accurate records of patient payments, insurance statements, and office financial policies.
  • Communication: Effectively communicate with patients, staff, and management to ensure seamless operations.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills to effectively interact with patients and staff.
  • Technical Skills: Proficient in using computer systems, multi-line phone systems, and other office equipment.
What We Offer

As a Treatment Plan Coordinator at ProSmile, you will have the opportunity to work in a dynamic and supportive environment, with a focus on patient satisfaction and care. We offer a competitive compensation package, including medical, dental, and vision benefits, as well as opportunities for career growth and development.