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Security Officer

2 months ago

Pearl River, New York, United States Securitas Canada Full time
About the Role

We are seeking a highly skilled and customer-focused Security Officer to join our team at Securitas Canada. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our clients and their employees.

Key Responsibilities
  • Provide exceptional customer service and respond to client inquiries in a professional and courteous manner.
  • Monitor and maintain access control, ensuring that only authorized personnel and visitors have access to client sites.
  • Preserve order and enforce regulations and directives for client sites, including personnel, visitors, and the surrounding area.
  • Proactively report any facilities or colleague experience issues to ensure a smooth and secure operation.
  • Act as the de-facto site community resource, providing concierge services and information to clients and their employees.
  • Walk the facility to prevent issues proactively or report any discrepancies, ensuring a safe and secure environment.
  • Demonstrate a hospitality and customer service mindset, providing a positive experience for clients and their employees.
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Previous experience in a customer-facing role, preferably in a security or facilities management capacity.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.
  • Physical ability to perform the duties of the role, including standing for long periods and walking in a fast-paced environment.
What We Offer
  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training and development programs to ensure success in the role.
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
  • Opportunities for professional growth and development, with a commitment to excellence and customer service.