OnBase ECM System Administrator
7 days ago
We are seeking an experienced OnBase Administrator to manage and maintain our enterprise content management system (ECM). The ideal candidate will have 3 to 5 years of experience in OnBase administration, ensuring efficient system operation, troubleshooting issues, and implementing upgrades and integrations.
Key Responsibilities:- System Administration: Manage, configure, and optimize the OnBase system to ensure continuous availability and peak performance.
- User Support: Provide technical support to users, troubleshoot issues, and ensure user satisfaction.
- Workflow Development: Develop and maintain workflows, forms, and processes in OnBase to enhance business operations.
- Upgrades and Maintenance: Plan and execute system upgrades, patches, and regular maintenance to ensure system stability.
- Security: Manage system security, user permissions, and access controls, ensuring compliance with organizational policies.
- Integration: Work with IT and business teams to integrate OnBase with other enterprise systems (e.g., ERP, CRM).
- Documentation: Maintain detailed documentation of system configuration, workflows, and processes.
- Experience: 3-5 years of hands-on experience administering Hyland OnBase ECM system.
- Technical Skills: Proficiency in SQL, OnBase API, workflow design, and integration with third-party systems.
- Problem-Solving: Strong analytical and troubleshooting skills to address system issues and improve performance.
- Certifications: OnBase Certified System Administrator (OCSA) or equivalent certification preferred.
- Communication: Excellent verbal and written communication skills to interact with stakeholders and end-users.
- Education: Bachelor's degree in IT, Computer Science, or a related field preferred.
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