Customer Service and Support Representative
3 weeks ago
About the Job
We are seeking a skilled Customer Service and Support Representative to join our team at Airgas. As a Healthcare Customer Service Representative, you will be responsible for delivering exceptional customer experiences and resolving complex issues in a timely and professional manner.
Key Responsibilities
- Respond to Customer Inquiries and Resolve Issues
- Collaborate with Internal Teams to Find Solutions
- Enter Data into SAP's Dispute Management Module
- Determine Appropriateness of Automatic Dispute Write-Off
- Process Credit Memo Requests and Cylinder Audit Requests
What You'll Need
- High School Diploma or Equivalent Required
- Minimum 1 Year of Prior Experience in a High-Volume Office Environment
- Prior SAP Experience Preferred
Salary and Benefits
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Airgas offers a competitive benefits package that includes medical, dental, and vision plans, vacation time, sick leave, floating holidays, and paid holidays for full-time employees.
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