Customer Service Team Lead

22 hours ago


New Berlin, Wisconsin, United States Circle K Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead in Berlin, New Hampshire.

Job Summary

The successful candidate will be responsible for leading a team of customer service representatives, providing excellent customer care, and ensuring high-quality store appearance.

As a key member of our team, you will:

  • Manage daily store operations, including scheduling, inventory management, and customer service.
  • Lead by example, demonstrating exceptional customer service skills and work ethic.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Collaborate with the store manager to achieve business objectives and improve overall store performance.
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • At least 1 year of retail experience, preferably in a customer-facing role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to lift up to 30 pounds and stand for long periods.
Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development. Our estimated salary range is $15-$18 per hour, depending on experience.

You will enjoy:

  • Medical, vision, and dental insurance.
  • Flexible schedules and paid time off.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.

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