Healthcare Customer Service Liaison
3 days ago
About the Role
As a Healthcare Customer Service Representative at Airgas, you will play a crucial role in providing exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.
Key Responsibilities
- Provide Excellent Customer Service
- Analyze and Resolve Customer Issues
- Communicate Effectively with Customers and Internal Teams
- Enter Data into SAP's Dispute Management Module
- Determine Appropriateness of Automatic Dispute Write-Off
- Process Credit Memo Requests and Cylinder Audit Requests
Required Skills and Qualifications
- High School Diploma or Equivalent Required
- Minimum 1 Year of Prior Experience in a High-Volume Office Environment
- Prior SAP Experience Preferred
Benefits
Airgas offers a comprehensive benefits package that includes medical, dental, and vision plans, vacation time, sick leave, floating holidays, and paid holidays for full-time employees. We also provide a progressive parental leave package, a 401k plan with company matching funds, tuition reimbursement, and discounted college tuition for employees' dependents.
Equal Employment Opportunity Information
Airgas is an equal opportunity employer and welcomes applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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