Customer Service Representative
4 days ago
Customer Service Representative Job Description
**Job Summary:**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pizza Hut. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests through phone orders.
**Key Responsibilities:**
* Answer phone calls in a timely and friendly manner
* Take customer orders accurately and efficiently
* Suggest additional menu items to enhance the customer experience
* Enter orders into our point-of-sale system
* Repeat orders for accuracy
* Handle customer complaints in a professional and courteous manner
* Maintain a clean and organized workspace
**Requirements:**
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic math skills and accuracy with handling cash and credit transactions
* Ability to stand for long periods of time and move freely around the restaurant
**Work Behaviors:**
* Enthusiasm and a willingness to learn new skills
* Commitment to providing every customer with an excellent experience
* Team player with a willingness to help other team members as needed
* Strong work ethic and attention to detail
**What We Offer:**
* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and dynamic work environment
**If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.
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