Customer Service Representative

4 days ago


Sturgeon Bay, Wisconsin, United States Pizza Hut Full time

Customer Service Representative Job Description

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pizza Hut. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests through phone orders.

**Key Responsibilities:**

* Answer phone calls in a timely and friendly manner
* Take customer orders accurately and efficiently
* Suggest additional menu items to enhance the customer experience
* Enter orders into our point-of-sale system
* Repeat orders for accuracy
* Handle customer complaints in a professional and courteous manner
* Maintain a clean and organized workspace

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic math skills and accuracy with handling cash and credit transactions
* Ability to stand for long periods of time and move freely around the restaurant

**Work Behaviors:**

* Enthusiasm and a willingness to learn new skills
* Commitment to providing every customer with an excellent experience
* Team player with a willingness to help other team members as needed
* Strong work ethic and attention to detail

**What We Offer:**

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and dynamic work environment

**If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.



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