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Customer Service Representative

2 months ago

Sturgeon Bay, Wisconsin, United States Pizza Hut Full time

Customer Service Representative Job Description

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pizza Hut. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests through phone orders.

**Key Responsibilities:**

* Answer phone calls in a timely and friendly manner
* Process customer orders accurately and efficiently
* Suggest additional menu items to enhance the customer experience
* Enter orders into the POS system with precision
* Repeat orders for accuracy and ensure customer satisfaction
* Handle customer complaints in a professional and friendly manner
* Maintain a clean and organized front-of-house area
* Assist with food preparation and restaurant maintenance as needed

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic computer skills and knowledge of POS systems
* Ability to stand or sit for prolonged periods

**Work Behaviors:**

* Enthusiasm and a willingness to learn new skills
* Commitment to providing exceptional customer service
* Team player with a willingness to help other team members
* Strong work ethic and attention to detail

**What We Offer:**

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity