Front Desk Representative
6 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Front Desk Staff to join our team at Maxx Fitness Clubzz. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our members and guests.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries and provide information about our memberships and services in a professional and courteous manner.
- Problem Resolution: Investigate and resolve customer complaints in a timely and effective manner.
- Membership Administration: Process membership applications, updates, and cancellations, as well as prepare and issue membership documents.
- Communication: Maintain open and effective communication with customers, colleagues, and management to ensure seamless service delivery.
Requirements:
- Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management in a professional and courteous manner.
- Problem-Solving Skills: Ability to analyze and resolve customer complaints in a timely and effective manner.
- Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
What We Offer:
As a Front Desk Staff at Maxx Fitness Clubzz, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a fun and rewarding work environment.
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