User Experience Research Senior Manager Mobile Plans
6 days ago
We are seeking a highly skilled User Experience Research Senior Manager to join our team at Verizon. As a key member of our Customer Experience team, you will be responsible for developing and leading the UX Research program for our mobile plans experience.
Key Responsibilities- Develop and execute UX research strategies to uncover customer needs and expectations
- Conduct research studies, including user interviews, usability testing, and surveys
- Lead the analysis and interpretation of research findings
- Present research insights to stakeholders, including senior leaders
- Collaborate with cross-functional teams to integrate research findings into product development
- 6+ years of experience in UX research, with a focus on mobile experience
- Proven track record of developing and executing successful UX research programs
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to work in a fast-paced environment and prioritize multiple projects
At Verizon, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced UX researcher looking for a new challenge, we encourage you to apply.
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