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Product Director

2 months ago


Rancho Cordova, California, United States Blue Shield of California Full time

{"Your Role": "As a Product Manager at Blue Shield of California, you will be responsible for driving the product and business planning process for cross-functional teams across the enterprise. You will analyze customer needs, market trends, and product requirements to result in product enhancement and innovation. You will work with Shield Advisor, SmartComms, and RadiantOne products, assessing data, providing feedback, implementing solutions, and supporting customer-facing team members. Our leadership model focuses on developing great leaders at all levels and creating opportunities for growth - personally, professionally, and financially. We seek leaders who are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.", "Your Work": "In this role, you will:
* Identify, understand, and develop ongoing key personas for product areas.
* Exhibit natural and intuitive user empathy.
* Determine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration.
* Conduct secondary market research.
* Effectively organize and lead brainstorming sessions.
* Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements, and roadmap development.
* Translate product strategy into detailed requirements using the agile methodology.
* Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
* Collaborate closely with enterprise architecture, information technology, business leaders, and sales teams (as applicable) in the development, QA, and release of products, and balance resources to ensure success.", "Your Knowledge and Experience": "We are looking for candidates with 6-8 years of experience in Product Management, Management Consulting, or Entrepreneurship. A BA/BS in Business, Finance, Economics, Public Health, or Information Technology is required. A graduate degree (e.g. MBA) is highly desirable. Experience working with Shield Advisor is preferred. Prior experience working in a call center or customer service environment is also preferred. Experience driving a product development lifecycle, including writing JIRA stories, use case development, release planning, execution, and post-implementation planning, is essential. Exceptional writing and editing skills, combined with strong presentation and public speaking skills, are required.", "Pay Range": "The pay range for this role is $119,000.00 to $160,000.00 for California.", "Note": "Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.", "Requirements": "* 6-8 years of experience in Product Management, Management Consulting, or Entrepreneurship.
* BA/BS in Business, Finance, Economics, Public Health, or Information Technology.
* Graduate degree (e.g. MBA) is highly desirable.
* Experience working with Shield Advisor preferred.
* Prior experience working in a call center or customer service environment preferred.
* Experience driving a product development lifecycle, including writing JIRA stories, use case development, release planning, execution, and post-implementation planning, is essential.
* Exceptional writing and editing skills, combined with strong presentation and public speaking skills, are required.", "Benefits": "We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.", "How to Apply": "If you are a motivated and experienced product professional looking for a new challenge, please submit your application.", "Contact Information": "Please do not contact us with unsolicited resumes or applications.", "Disclaimer": "Blue Shield of California is an equal opportunity employer and welcomes applications from diverse candidates.", "Language": "English"}