Customer Service Expert

4 days ago


West Columbia, South Carolina, United States Graybar Full time
Key Responsibilities:
As a Sales and Support Professional, you will be the primary point of contact for customers, ensuring their complete satisfaction. You will interact with customers on an ongoing basis, handling inquiries, requests, and providing support in a timely, professional, and courteous manner.

Main Duties:
  • Provide top-notch customer experiences consistently
  • Handle customer calls and written correspondence efficiently, following up on all issues promptly
  • Sell Graybar goods and services proactively on inbound calls
  • Support customers in selecting and applying products
  • Collaborate with other teams to fulfill customer service requests, including order entry, pricing, expediting, billing, order maintenance, credit, and claims
What You Bring:
  • Strong communication skills
  • A genuine passion for delivering exceptional customer service
  • The ability to handle diverse customer situations with enthusiasm and tact
  • 4+ years of experience preferred
  • High School education
  • 2-year or 4-year degree preferred
Compensation Details:
  • This role offers a competitive hourly rate of $21.00, commensurate with experience
Benefits Overview:
  • Eligibility for comprehensive medical, dental, vision, and prescription drug benefits
  • Life insurance coverage for employees and options for dependents
  • Flexible Spending Accounts for healthcare and childcare expenses
  • Disability benefits at no cost to employees
  • Profit Sharing Plans to share in the company's success
  • 401(k) Savings Plan with a company match to secure your future
  • Paid vacation and sick days to recharge and plan your life
  • Paid holidays throughout the year to celebrate milestones
  • Community Time Off to give back to the community
  • Predictable work schedules to plan your life
  • Employee Recognition Program to acknowledge achievements
  • Educational Reimbursement and Career Development Programs to grow professionally
Why Join Graybar?
  • Graybar values diversity and inclusion, welcoming individuals from all backgrounds, cultures, and experiences
  • We believe in treating everyone with dignity and respect, fostering a collaborative environment where employees can grow, learn, and make a difference
  • Our employee ownership culture promotes teamwork, forward thinking, and honoring individual contributions
Estimated salary: $44,800 - $62,000 per annum based on a 40-hour workweek.

  • West Columbia, South Carolina, United States Lose Design Full time

    About this role: As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients. We are seeking a highly motivated and organized individual to join us as a Customer Service Representative. This is a part-time position that requires the ability to work independently and as...


  • West Columbia, South Carolina, United States The Kroger Company Full time

    The Kroger Company is seeking a detail-oriented and customer-centric Retail Associate to join our team. As a Service Expert at Kroger, you'll play a vital role in ensuring exceptional customer experiences.Job OverviewAs a key member of our retail team, you will be responsible for:Effectively communicating with customers and responding to their questions and...


  • West Columbia, South Carolina, United States Graybar Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Graybar. As a key contact and liaison for customers, you will ensure their total satisfaction by providing timely, professional, and courteous support. Your role will involve interacting with customers on an ongoing basis, entering orders, handling requests, and selling...


  • Columbia, South Carolina, United States TEKsystems Full time

    Customer Service Representative OpportunityThe role of a Customer Service Representative at TEKsystems involves delivering exceptional customer experiences through phone interactions in a fast-paced contact center environment. This is a unique chance to grow professionally and personally.Key Responsibilities:Build rapport with customers by responding to...

  • Policy Support Expert

    2 weeks ago


    West Columbia, South Carolina, United States State Farm Insurance Full time

    **About Our Team**We are a dynamic and growing team at State Farm Insurance, and we are seeking a Policy Support Expert to join us. As a Policy Support Expert, you will be responsible for providing support to our customers and internal teams, including assisting with policy applications, renewals, and cancellations, as well as handling billing and payment...


  • West Columbia, South Carolina, United States Penske Full time

    About the RolePenske is seeking a skilled Customer Service Representative Fueler/Washer to join our team in West Columbia, SC. As a key member of our operations team, you will play a vital role in ensuring the smooth flow of vehicles through our facility.Main Responsibilities• Greet customers and provide exceptional service while fueling and washing...

  • Plumbing Expert

    4 weeks ago


    Columbia, South Carolina, United States Benjamin Franklin Plumbing Full time

    Job Title:Plumbing Expert - Service and Repair SpecialistAbout the Role:We are seeking a highly skilled Plumbing Expert to join our team at Benjamin Franklin Plumbing. As a key member of our service team, you will be responsible for servicing, repairing, and replacing plumbing systems for our clients.Key Responsibilities:Servicing and repairing plumbing...

  • Food Service Expert

    21 hours ago


    Columbia, South Carolina, United States Bowlero Corp Full time

    About the JobWe're seeking a skilled Food Service Expert to join our culinary team at Bowlero Corp. As a key member of our kitchen operations, you'll play a vital role in delivering exceptional food experiences to our guests.


  • Columbia, South Carolina, United States BB BHF STORES LLC Full time

    Job OverviewThis role is responsible for managing customer accounts, ensuring company standards are met, and providing exceptional customer service.Key ResponsibilitiesAcquire and maintain customers through effective communication and relationship-building skillsProvide basic installation/removal services for furniture, appliances, and electronicsComply with...


  • West Columbia, South Carolina, United States Alside Full time

    About the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Alside. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our customers.Key Responsibilities:Deliver customer service by responding to customer needs thoroughly and in a...


  • West Columbia, South Carolina, United States Lose Design Full time

    About the Role: We are seeking a highly skilled Customer Service Representative to join our team at Lose Design. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building strong relationships with our clients.The Role: As a Customer Service Representative,...


  • West Columbia, South Carolina, United States Graybar Full time

    Job OverviewWe are seeking a skilled Customer Service Associate to join our team at Graybar. In this role, you will serve as the primary point of contact for customers, ensuring their satisfaction and delivering exceptional support.About the RoleThe estimated salary for this position is $21.00 per hour, depending on experience.This is a full-time, hourly,...


  • West Columbia, South Carolina, United States Hoffman & Hoffman Inc Full time

    About Hoffman & Hoffman Inc:We are a leading provider of building automation solutions, dedicated to delivering exceptional service and support to our clients. Our team of experts works tirelessly to ensure that our systems are designed and implemented to meet the unique needs of each facility.We are now seeking a talented Service Technician to join our...


  • West Columbia, South Carolina, United States Food Lion Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Columbia, USA. As a key member of our Front End team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.The ideal candidate...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    As a key member of our team at BlueCross BlueShield of South Carolina, you will be responsible for delivering exceptional customer service to our valued clients. Your primary goal will be to provide thorough and accurate responses to all customer inquiries, ensuring a high level of customer satisfaction.Description Logistics:This full-time position involves...


  • West Columbia, South Carolina, United States State Farm Insurance Full time

    **Job Summary**We are looking for a Customer Service Ambassador to join our team at State Farm Insurance. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients. This includes assisting with policy applications, renewals, and cancellations, as well as handling billing and payment...


  • West Columbia, South Carolina, United States Lose Design Full time

    Job Summary:About the JobWe are seeking a skilled Customer Service Representative to deliver exceptional front desk service, maximize customer satisfaction, and build relationships with existing and potential clients.The Role:Lose Design is a multi-disciplinary design firm looking for a dynamic individual to join our team. We offer a competitive salary of...


  • West Columbia, South Carolina, United States Wal-Mart Stores , Inc. Full time

    Become a Customer Service Representative at Walmart and join a team dedicated to delivering exceptional customer experiences. As a key member of our sales floor team, you will provide top-notch service, resolve issues promptly, and ensure customers leave the store feeling satisfied.This is an excellent opportunity to develop your communication and...


  • West Columbia, South Carolina, United States Dollar Tree Full time

    Job Overview: We are looking for a highly skilled Cashier to join our retail team at Dollar Tree. The successful candidate will be responsible for operating a cash register, handling customer transactions, and providing exceptional customer service. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent...


  • West Columbia, South Carolina, United States Walmart Full time

    Walmart Front End Service Team Associate Job DescriptionJob Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Front End Service Team Associate. This role is responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Salary: $14-$21 per...