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Customer Service Representative

2 months ago

Salem, New Hampshire, United States Mckinnonsmarkets Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at McKinnon's Market and Super Butcher Shop. As a key member of our front-end team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Assist and support the Front End Department Manager with all departmental functions.
  • Follow through on all customer questions and requests.
  • Keep the sales floor and surrounding areas clean and organized.
  • Bring in carriages from outside and maintain a safe and secure environment.
  • Follow established food safety, cleaning, and maintenance procedures.
  • Be aware of new products and their placement, and communicate with associates regarding all department operations.
  • Maintain correct cash drawer setup funds and exchange cash and change with bookkeepers.
  • Make gift card sales to customers and collect payment for purchases and make change.
  • Notify the Supervisor when a cash pickup or change is needed.
  • Regular attendance is essential, and you will be required to perform other duties as assigned by Store Leadership/Coordinator.
Requirements
  • Must be self-motivated and solution-oriented.
  • Good communicator and motivator; able to work well with others and convey enthusiasm.
  • Love and knowledge of food.
  • Available for flexible scheduling to meet the needs of the department.
  • Knowledge of basic computer skills.