Customer Service Representative

4 weeks ago


Salem, New Hampshire, United States FedEx Full time
Customer Service Representative

At FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, assisting with store functions, and training new team members. Your consultative approach will help you understand each customer's individualized needs, ensuring a positive experience for every customer.

Key Responsibilities:

* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Assist with store functions, including receiving and processing shipments, and maintaining a clean and organized store environment
* Train new team members on store procedures and policies
* Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs

If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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