Automotive Parts Consultant
4 weeks ago
The Sewell Family of Companies is seeking a skilled Parts Advisor to join our team. As a key member of our parts department, you will be responsible for providing exceptional customer service and ensuring the efficient sale of parts and accessories.
Key Responsibilities- Customer Service: Assist customers in selecting required parts in a friendly, professional, and efficient manner.
- Part Recommendations: Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line.
- Order Fulfillment: Retrieve and fill orders from stock, and properly input lost sales into the inventory control system.
- Special Orders: Provide the necessary information for special orders to the inventory control clerk if a part is not in stock, and maintain the special-order parts inventory in a clean and organized manner.
- Record Keeping: Maintain records of all special-order parts and notify the service advisor and the customer when special ordered parts have been received.
- Inventory Management: Verify will-call and back-order files weekly and return to vendors, or stock those items not picked up or required.
- Perpetual Inventory: Participate in conducting a perpetual inventory, and help maintain parts catalogs, price schedules, and other technical information and bulletins.
- Work Environment: Keep work area clean, free of debris, and safe by putting away loose stock.
- Additional Duties: Perform other duties and tasks as directed by management, and maintain professional discretion.
- A valid driver's license and acceptable driving record.
- Ability to complete a drug screening, background screening, and provide all government I-9 requirements.
- A combination of education, experience, and training is always considered.
The Sewell Family of Companies takes pride in being a place where people love to work and love to do business. We recognize the value of continuous growth and the character of our team members. We believe every team member has a unique talent, and we are invested in helping them reach their full potential.
BenefitsFull-time team members are eligible for benefits, including medical, vision, and dental insurance, 401K retirement savings, company-paid life insurance, short-term disability, TelaDoc, continuing education and training, and paid time off.
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