Mortgage Loan Servicing Software Support Specialist
3 days ago
FICS, Inc. is seeking a highly skilled Mortgage Loan Servicing Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring they receive the highest level of service and assistance with our mortgage loan servicing software.
Key Responsibilities- Provide high-quality support to customers via phone, email, and in-person interactions
- Train customers on the use of our mortgage loan servicing software
- Develop and deliver product webinars to educate customers on software features and functionality
- Collaborate with the development team to test and quality assure new software releases
- Communicate effectively with customers to understand their needs and provide solutions
- At least 3-5 years of experience in the residential mortgage loan servicing industry
- Hands-on experience reporting to investors: Fannie Mae, Freddie Mac, and/or Ginnie Mae
- Solid understanding of mortgage loan servicing, including escrow administration, ARM analysis, payment processing, investor reporting, and IRS reporting
- Exceptional verbal and written communication skills
- Excellent interpersonal and presentation skills
- Ability to travel across the U.S. when needed
- Competitive salary based on experience level
- Health Care Plan (Medical, Dental & Vision)
- Health Savings Plan
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Wellness Resources - Employee Assistance Program, Onsite Fitness Center & Game Room
-
Mortgage Loan Officer Support Specialist
2 weeks ago
Austin, Texas, United States MI Homes Full timeCompany Overview:M/I Homes has been a prominent player in the homebuilding industry for over four decades, delivering exceptional quality and innovative designs. Founded in 1976, we have successfully helped more than 140,000 families realize their dream of homeownership, establishing ourselves as one of the leading homebuilders in the nation.With operations...
-
Loan Closing Specialist
5 days ago
Irving, Texas, United States Mortgage Connect Full timeAbout the RoleMortgage Connect is seeking a highly skilled Closing Coordinator to join our team. As a Closing Coordinator, you will play a critical role in facilitating the loan closing process, ensuring timely and accurate execution of loan documents.Key ResponsibilitiesCoordinate all aspects of the loan closing process, including reviewing closing...
-
Mortgage Loan Specialist
1 week ago
San Antonio, Texas, United States MI Homes Full timeCompany OverviewM/I Homes has been a prominent name in the homebuilding industry for over four decades, dedicated to delivering exceptional quality and innovative designs. Founded in 1976, our mission has always been to prioritize customer satisfaction, helping over 140,000 families realize their dream of homeownership.Role OverviewAs a Mortgage Loan...
-
Mortgage Servicing Specialist
20 hours ago
Austin, Texas, United States New American Funding Full timeJob SummaryWe are seeking a highly skilled Mortgage Servicing Specialist to join our team at New American Funding. As a key member of our Special Loans Department, you will be responsible for providing exceptional customer service and resolving borrower inquiries related to mortgage loans.Key ResponsibilitiesSet up and verify ARM Loans into our Mortgage...
-
Loan Shipping Coordinator
1 hour ago
Carrollton, Texas, United States Fairway Independent Mortgage Corporation Full time{"title": "Post Closing Shipping Specialist", "description": "Job SummaryAs a Post Closing Shipping Specialist at Fairway Independent Mortgage Corporation, you will play a critical role in ensuring the timely and accurate delivery of loan packages to investors. Your attention to detail and organizational skills will be essential in maintaining compliance and...
-
Mortgage Loan Originator
28 minutes ago
Dallas, Texas, United States New American Funding Full timeUnlock Your Potential as a Mortgage Loan OriginatorJoin New American Funding as a Mortgage Loan Originator and embark on a rewarding career in the mortgage industry. As a key member of our team, you will be responsible for building strong relationships with customers, analyzing their financial situations, and providing personalized loan solutions.Key...
-
Bilingual Mortgage Loan Officer
1 week ago
Plano, Texas, United States Pennymac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Our MissionAt Pennymac, our people are the foundation of our success and at the heart of our...
-
Mortgage Acquisition Specialist
6 days ago
Plano, Texas, United States Pennymac Full timeAbout the RolePennymac is a leading mortgage lender seeking a skilled Mortgage Acquisition Specialist to join our team. As a key member of our mortgage origination team, you will be responsible for assisting new and existing customers with their purchase loan needs.Key ResponsibilitiesConsult with clients to understand their current and future mortgage needs...
-
Mortgage Operations Support Specialist
7 days ago
Fort Worth, Texas, United States Pennymac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Our CultureAt Pennymac, our people are the foundation of our success and at the heart of our...
-
Mortgage Acquisition Specialist
1 day ago
Plano, Texas, United States Pennymac Full timeAbout the RolePennymac is a leading mortgage lender seeking a skilled Mortgage Acquisition Specialist to join our team. As a key member of our mortgage origination team, you will be responsible for assisting new and existing customers with their purchase loan needs.Key ResponsibilitiesConsult with clients to understand their current and future mortgage needs...
-
Bilingual Mortgage Loan Officer
1 day ago
Plano, Texas, United States Pennymac Full timeAbout PennymacPennymac is a leading financial services firm specializing in mortgage lending and servicing. Our comprehensive platform enables us to provide a wide range of mortgage solutions to customers across the United States.Job SummaryWe are seeking a highly skilled and bilingual Purchase Loan Officer to join our team. As a key member of our mortgage...
-
Mortgage Loan Officer
1 week ago
Irving, Texas, United States PenFed Credit Union Full timeAbout the RoleWe are seeking a highly skilled Mortgage Loan Officer to join our team at PenFed Credit Union. As a Mortgage Loan Officer, you will be responsible for providing exceptional service to our members by guiding them through the mortgage process and ensuring a seamless experience.Key ResponsibilitiesAct as a trusted advisor to PenFed members,...
-
Mortgage Assumption Specialist
2 weeks ago
Plano, Texas, United States Pennymac Full timePENNYMAC:Pennymac (NYSE:PFSI) is a leading financial services organization with a comprehensive mortgage platform and integrated business model focused on the production and servicing of U.S. mortgage loans, as well as the management of investments related to the U.S. mortgage market. At Pennymac, our workforce is the cornerstone of our achievements and the...
-
Client Relations Escrow Specialist
2 weeks ago
Irving, Texas, United States Mortgage Connect Full timePosition Overview:As a Client Relations Escrow Specialist at Mortgage Connect, you will be instrumental in providing a warm welcome to visitors and clients, whether in person or via phone. This essential role requires a commitment to delivering exceptional customer service while collaborating closely with both staff and guests.Key Responsibilities:Deliver...
-
Mortgage Processing Specialist
2 weeks ago
Texas, United States Network Funding, LP Full timeCompany OverviewNetwork Funding LPPosition OverviewThis is a full-time remote position for a Loan Officer Assistant/Processor. The primary responsibilities include assisting in the processing of loan applications, collecting financial documentation, and maintaining communication with clients throughout the loan approval journey.Key ResponsibilitiesAssist in...
-
Senior Servicing Financial Analyst
2 weeks ago
Plano, Texas, United States Pennymac Full timeAbout the RoleThe Senior Servicing Financial Analyst will play a critical role in driving business growth and profitability by developing and implementing data-driven strategies to optimize operational activities within the Servicing division.Key ResponsibilitiesEvaluate and recommend strategies for leveraging data and metrics to predict, improve, and...
-
Senior Servicing Financial Analyst
2 weeks ago
Plano, Texas, United States Pennymac Full timeAbout the RoleThe Senior Servicing Financial Analyst will play a critical role in driving business growth and profitability within Pennymac's Servicing division. This individual will be responsible for developing and implementing data-driven strategies to improve operational efficiency, reduce costs, and enhance forecasting capabilities.Key...
-
Mortgage Compliance Analyst
2 weeks ago
Plano, Texas, United States Pennymac Full timePENNYMAC:Pennymac (NYSE:PFSI) is a specialized financial services organization with a comprehensive mortgage platform and integrated operations focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our workforce is the cornerstone of our success and at the core of...
-
Residential Construction Manager
1 week ago
Dallas, Texas, United States Lakeview Loan Servicing Full timeAbout the Role:We are a leading provider of home renovation services, seeking a skilled General Contractor to oversee residential construction projects in the Dallas/Ft. Worth market. This individual will play a pivotal role in managing construction projects, ensuring quality, meeting deadlines, and exceeding client expectations.Key Responsibilities:Lead and...
-
Mortgage Operations Assistant I
2 weeks ago
Fort Worth, Texas, United States Pennymac Full timePENNYMAC:Pennymac (NYSE:PFSI) is a leading financial services company with a robust mortgage platform and an integrated approach focused on the origination and servicing of U.S. mortgage loans, as well as the management of investments related to the U.S. mortgage sector. At Pennymac, our workforce is the cornerstone of our achievements and at the core of our...