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Client Success Lead

2 months ago

Tallahassee, United States ClearPath TMS Full time


ClearPath TMS is seeking an onsite Client Success Lead to assume a pivotal role within our customer success division.


This is an onsite role. Relocation assistance is available.

Key Responsibilities:
- Delivering training and support for client onboarding and new functionalities.
- Assisting current clients with data-related challenges within our platform.
- Serving as a liaison between our clients and third-party software vendors during the integration of specialized modules of our platform.

- Collaborating with the sales, engineering, and leadership teams to enhance our training resources for both internal personnel and clients.


Qualifications:
- Bachelor’s Degree or higher.
- Experience in supporting extensive software systems.
- Strong verbal communication skills for engaging with colleagues, staff, and clients throughout the workday.
- Proficient in professional written communication.
- Solid understanding of MS Word and MS Excel.

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