Care Coordinator

1 day ago

Bronx New York, United States Good Shepherd Services Full time
About Us

Good Shepherd Services is a leading multi-service agency that provides comprehensive support services to vulnerable youth and families in New York City. Our mission is to empower individuals and families to achieve their full potential by providing access to quality healthcare, education, and social services.

Job Summary

We are seeking a dynamic and compassionate Care Coordinator to join our team. The successful candidate will be responsible for guiding program enrollees and their caretakers through the healthcare system, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.

Key Responsibilities
  • Obtain required Care Management enrollment consents from the individual or legal guardian
  • Complete initial and ongoing needs assessments to determine the individual's most appropriate level of care management
  • Responsible for the overall management of the patient's Individualized Plan of Care
  • Coordinate the enrollee's provision of services, including prevention, wellness, medical, mental health, care transitions, and social and community services
  • Meet client contact requirements, including face-to-face visits and documentation requirements
  • Function as an advocate for clients within the agency and external service providers
  • Promote wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences
  • Educate the child/caregiver on care of chronic conditions, immunization, screening, and other preventive interventions
  • Help clients to obtain and maintain public benefits necessary to gain healthcare services
  • Effectively communicate and share information with the individual and their families and other caregivers
  • Conduct care planning meetings/conferences and serve as an interdisciplinary team member
  • Identify available community-based resources and actively manage appropriate referrals, access, engagement, follow-up, and coordination of services
  • Attend and participate in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position
Requirements
  • Bachelor's degree required
  • Experience as a Case Manager, Case Planner, or Care Coordinator in the social service arena
  • Experience with Child Welfare and/or Foster Care is helpful
  • Bilingual Spanish is required
  • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems
What We Offer

Good Shepherd Services is committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth and development. We offer a competitive salary and benefits package, including tuition assistance, paid time off, and opportunities for professional development.

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