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Patient Care Coordinator
2 months ago
Position: Care Coordinator
Company: VillageCareMAX
VillageCareMAX is seeking a dedicated professional for a Full-Time position focused on assisting care managers and members in the orchestration of services and requests. The Care Coordinator will be responsible for authorizing services in alignment with the care plan and ensuring that these services are effectively initiated and delivered. Key responsibilities include:
- Addressing inquiries from members and providers concerning health insurance, benefits, eligibility, and authorization.
- Establishing communication with the care management team, provider relations department, and external providers to fulfill member needs.
- Documenting, tracking, and following up with the care management team regarding all member service requests.
- Conducting monthly member outreach and maintaining documentation in the electronic health record.
- Supporting and maintaining documentation, logs, and data entry to monitor activities and outcomes related to Medicare billable services.
- Reporting any member dissatisfaction and grievances as necessary.
- Engaging in special projects and performing additional duties as assigned.
The ideal candidate will possess over 3 years of relevant experience and a high school diploma. Exceptional communication skills, organizational abilities, and problem-solving capabilities are essential for success in this role. Bilingual proficiency is highly preferred.
VillageCare offers a comprehensive benefits package for its employees. If you thrive in a collaborative environment and appreciate a competitive benefits structure along with attractive compensation, we encourage you to consider this opportunity.
- Benefits include: Paid Time Off (PTO), 10 Paid Holidays, Personal and Sick Leave, Medical/Dental/Vision coverage, Health Reimbursement Account (HRA)/Flexible Spending Account (FSA), Education Reimbursement, Retirement Savings 403(b), Life & Disability Insurance, Commuter Benefits, Paid Family Leave, and additional employee discounts.
VillageCare is committed to providing a diverse range of at-home and community-based services, as well as managed long-term care options tailored to meet individual needs, promoting the highest level of independent living possible. Our focus is on achieving superior outcomes in quality healthcare.
Equal Opportunity Employer
