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Patient Care Coordinator
2 months ago
Care Coordinator
Company: VillageCareMAX
VillageCareMAX is seeking a dedicated professional for a Full-Time position to assist care managers and members in the organization of services and requests. The Care Coordinator will be responsible for authorizing services based on the established care plan and ensuring that services are effectively initiated and delivered. Key responsibilities include:
- Addressing inquiries from members and providers concerning health insurance, benefits, eligibility, and authorization.
- Establishing communication with the care management team, provider relations department, and external providers to fulfill member needs.
- Documenting, tracking, and following up with the care management team regarding all member service requests.
- Conducting monthly member outreach and maintaining documentation in the electronic health record.
- Supporting documentation, logs, and data entry to monitor activities and outcomes related to Medicare billable services.
- Reporting any member dissatisfaction and grievances as necessary.
- Engaging in special projects and performing additional duties as assigned.
We are interested in candidates with over 3 years of relevant experience. A high school diploma is required. Strong communication skills, organizational abilities, and problem-solving capabilities are essential for this role. Bilingual proficiency is highly preferred.
VillageCare offers numerous advantages for its employees. If you thrive in a collaborative environment and appreciate a competitive benefits package along with attractive compensation, we encourage you to consider this opportunity.
- Comprehensive PTO package, 10 Paid Holidays, Personal and Sick leave, Medical/Dental/Vision coverage, HRA/FSA options, Education Reimbursement, Retirement Savings 403(b), Life & Disability insurance, Commuter Benefits, Paid Family Leave, and additional Employee Discounts.
VillageCare is committed to providing a diverse range of at-home and community-based services, as well as managed long-term care options tailored to meet individual needs, promoting the highest level of independent living possible. We are dedicated to achieving superior outcomes in quality healthcare.
VillageCare is an Equal Opportunity Employer.
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