Senior Account Management Leader
6 days ago
About the Role:
Cove is seeking a highly skilled Senior Manager of Account Management to lead our Account Management team and drive the success of our client relationships. As a key member of our team, you will be responsible for overseeing the growth and retention of our client base, with a focus on Gross Revenue Retention (GRR) and client satisfaction.
Key Responsibilities:
- Lead and develop a high-performing team of account managers to achieve revenue retention goals and ensure client satisfaction.
- Develop and implement strategies to transition clients from legacy products to new services with minimal churn.
- Work closely with the sales team to ensure a seamless client experience from onboarding to retention and growth.
- Collaborate with the services team to ensure a smooth and positive delivery of projects.
Client Relationship Management:
- Build and maintain strong relationships with key clients, ensuring high levels of services utilization and satisfaction.
- Proactively identify opportunities for account growth and cross-sell or upsell relevant services.
- Address client concerns and escalate issues when necessary, ensuring a quick resolution and a positive outcome.
Revenue Retention & Growth:
- Own and drive Gross Revenue Retention (GRR) for business accounts, ensuring that retention goals are consistently met.
- Analyze and report on account performance, identifying trends, risks, and opportunities for improvement.
Operational Excellence:
- Oversee the timely and successful delivery of our services to clients, ensuring that all contractual obligations are met.
- Develop and refine processes to ensure efficiency and scalability within the account management function.
- Work with cross-functional teams to improve the service offering based on client feedback and usage patterns.
Team Leadership:
- Foster a culture of accountability, performance, and client-centricity within the Account Management team.
- Provide regular coaching, feedback, and performance evaluations to ensure team members meet individual and team goals.
- Collaborate with HR on talent acquisition, development, and retention strategies for the Account Management team.
Requirements:
- Minimum of 4-8 years of experience in account management, sales, or a related field, with at least 3 years in a leadership role.
- Proven track record of managing high-performing account management teams in a B2B or SaaS environment.
What We Offer:
- 100% Employer Paid Health insurance
- Vision and Dental benefits
- Employer-paid public transit pass and biking stipend
- Competitive Pay
- Work-Life Balance
- Onsite Gym membership
- Hybrid Work
- Unlimited Paid time off and holidays
- Snacks, beer, team events
Cove is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
-
Senior Account Management Leader
3 days ago
Atlanta, Georgia, United States Cove Full timeAbout the RoleWe're seeking a seasoned Senior Manager of Account Management to lead our Account Management team and drive client satisfaction and revenue growth. As a key member of our team, you'll be responsible for developing and implementing strategies to transition clients from legacy products to new services, while ensuring seamless client experiences...
-
Accounting Manager
1 month ago
Atlanta, Georgia, United States Core Clinical Management LLC Full timePosition OverviewCore Clinical Management LLC is a leader in the field of Emergency and Hospital Medicine, dedicated to providing exceptional services through a model that prioritizes patient-focused care and operational excellence. Our core values – Genuine, Accountable, Dynamic, Respectful, and Fun – serve as the foundation of our mission to transform...
-
Senior Accounting Leader
6 days ago
Atlanta, Georgia, United States MTech Systems Full timeAbout MTech SystemsMTech Systems is a leading provider of Live Animal Protein Production Performance Management Tools. With over 30 years of experience, we have established ourselves as a trusted partner for businesses in the live poultry operations cycle. Our cutting-edge enterprise data solutions cater to various aspects of the industry, including Business...
-
Senior Enterprise Account Manager
5 days ago
Atlanta, Georgia, United States Onit Full timeJob Title: Senior Enterprise Account ManagerOnit is a leader in providing enterprise workflow and artificial intelligence-enabled platform solutions for Legal and their functional partners. Our solutions help customers drive gains in efficiency, accelerate transaction velocity, and reduce costs.Job Summary:We are seeking a highly motivated and disciplined...
-
Senior Living Clinical Leader
2 weeks ago
Atlanta, Georgia, United States Sonida Senior Living Full timeJob Title: Wellness SpecialistSonida Senior Living is a leading operator of independent living, assisted living, and memory care communities for senior adults. Our communities provide a comfortable, safe, and affordable environment where residents can form friendships, enjoy new experiences, and receive personalized care from dedicated team members who treat...
-
Advanced Accounting Leader
1 month ago
Atlanta, Georgia, United States Jobot Full timeSenior AccountantThis opportunity is hosted by Jobot.About Us:Our organization is a leader in sustainable agriculture and innovative landscaping solutions. We are seeking a talented Senior Accountant to join our finance team. This role is your chance to contribute to a company that is committed to making a positive impact on the environment.We specialize in...
-
Senior Program and Project Management Leader
1 month ago
Atlanta, Georgia, United States LTIMindtree Full timePosition OverviewAs a Senior Program and Project Management Leader, you will be responsible for driving and overseeing key program initiatives that align with our organizational goals.Key ResponsibilitiesStrategic Implementation: Formulate, execute, and sustain program initiatives that reflect the strategic objectives of the organization.Program Evaluation:...
-
Senior Accounting Manager
2 weeks ago
Atlanta, Georgia, United States NCR Full timeAbout NCRNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a rich history spanning nearly 140 years, NCR has been the global leader in consumer transaction technologies, transforming everyday consumer interactions into meaningful moments. Today, NCR transforms the stores,...
-
Corporate Accounting Senior Manager
1 month ago
Atlanta, Georgia, United States Warner Media, LLC Full timeWelcome to Warner Media, LLC... the realm where creativity meets innovation.About Us...At Warner Media, we believe in creating extraordinary experiences that resonate with audiences worldwide. Our diverse portfolio includes a myriad of iconic content and cherished brands, all brought to life by talented storytellers and visionary creators.We offer a dynamic...
-
Senior Account Manager
3 days ago
Atlanta, Georgia, United States Wunderman Thompson Full timeAbout the RoleWe are seeking a highly skilled Senior Account Manager to join our team at Wunderman Thompson. As a Senior Account Manager, you will be responsible for managing client relationships, developing and executing marketing strategies, and leading cross-functional teams to deliver exceptional results.Key ResponsibilitiesDevelop and execute marketing...
-
Atlanta, Georgia, United States Management Business Solutions Full timeWe are seeking a Senior Water/Wastewater Engineering Project Leader to oversee municipal infrastructure initiatives. This role involves managing and providing technical guidance for various projects related to water and wastewater systems.Key Responsibilities:Act as the primary project leader for initiatives involving water distribution, wastewater...
-
Senior Surety Account Manager
3 weeks ago
Atlanta, Georgia, United States Aon Full timeAbout the RoleAon is seeking a seasoned professional to fill the position of Senior Surety Account Manager. As a key member of our team, you will be responsible for managing and growing a portfolio of surety clients, providing advisory services, and securing and managing surety facilities to meet client needs.Key ResponsibilitiesClient Relationship...
-
Senior Accountant
2 weeks ago
Atlanta, Georgia, United States NCR Corporation Full timeAbout NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and over 16,000 employees, we have been the global leader in consumer transaction technologies for nearly 140 years.We transform the stores, restaurants, and digital banking...
-
Atlanta, Georgia, United States Brother Full timeSales Strategy & Account ManagementWe are seeking a seasoned Senior Manager, Major Account Sales, Public Sector to drive demand for our Brother Mobile Solutions products in the Public Sector vertical. This role will work with top-tier end-user customers, independent software vendors, and reseller and distribution channel partners to develop and execute sales...
-
Chief Financial Officer
3 weeks ago
Atlanta, Georgia, United States Management Consultants for the Arts Full timeAbout the RoleThe Atlanta Opera is seeking a seasoned Financial Strategist to serve as their next Chief Financial Officer (CFO). As a key member of the company's senior management team, the CFO will play a critical role in driving the organization's financial strategy and ensuring the long-term financial health of the company.Key ResponsibilitiesFinancial...
-
Senior Accountant
1 week ago
Atlanta, Georgia, United States NCR Corporation Full timeAbout NCR CorporationNCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and over 16,000 employees, we have been the global leader in consumer transaction technologies for nearly 140 years.Our mission is to enable businesses to succeed in today's...
-
Senior Account Manager
2 days ago
Atlanta, Georgia, United States 24 Seven Talent Full time{"title": "Senior Account Manager", "description": "OverviewWe are seeking a Senior Account Manager to drive outstanding, on-time, and on-budget results, while enhancing client success and revenue growth. This role will oversee day-to-day activities for assigned accounts, managing integrated marketing communications and contact strategy plans, ensuring...
-
Senior Accounting Manager
4 weeks ago
Atlanta, Georgia, United States NorthPoint Search Group Inc Full timePosition Overview: The Accounting Manager will report directly to the VP of Accounting, playing a crucial role in the financial operations of the organization. This role encompasses the oversight of the internal control framework and the financial closing process, in addition to managing account reconciliations, fixed asset accounting, leases, property...
-
Senior Accounting Manager
1 month ago
Atlanta, Georgia, United States NorthPoint Search Group Inc Full timePosition Overview: The Accounting Manager will report directly to the VP of Accounting and will be integral to the financial operations of the organization. This role encompasses the supervision of the internal control framework and the financial closing procedures, alongside the management of account reconciliations, fixed asset accounting, leases, property...
-
Senior Corporate Accounting Manager
4 weeks ago
Atlanta, Georgia, United States RemX Full timeJob OverviewPosition: Senior Corporate Accounting ManagerCompensation: $145K + 10% BonusWork Arrangement: Hybrid (2 Remote/3 In-Office)Relocation Assistance AvailableWe are in search of an experienced Senior Manager to lead our Corporate Accounting division. This pivotal position will emphasize Equity Investments, Accounts Receivable Securitization, and...