Cloud Operations Reliability Engineer

1 week ago

New York, New York, United States CLS Group Full time

About CLS Group

CLS Group is a pivotal entity within the global foreign exchange (FX) ecosystem, serving thousands of counterparties and enhancing the safety, efficiency, and cost-effectiveness of FX transactions. Our robust global settlement infrastructure minimizes systemic risk and standardizes processes for participants in the most actively traded currencies worldwide. By employing multilateral netting, we significantly reduce funding requirements, allowing clients to optimize their capital and resources.

Our suite of products empowers clients to effectively manage risk throughout the entire FX lifecycle, utilizing advanced processing tools and market intelligence derived from the largest source of executed FX data available.

At CLS, we are committed to making a positive impact, starting with our workforce. Our core values – Protect, Improve, Grow – guide our operations and foster a supportive, inclusive work environment that encourages innovation and openness.

Role Overview

The primary responsibility of this position is to ensure the application of Site Reliability Engineering (SRE) principles within our cloud-hosted environment. Additionally, this role will serve as a key resource for SRE automation within the Platform Operations team.

Key Responsibilities

  • Implement SRE methodologies in the cloud environment, focusing on the automation of repetitive tasks and the definition and execution of Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
  • Establish SRE practices within the Cloud team, collaborating closely with Infrastructure Engineering to enhance observability and telemetry, ensuring that cloud services are equipped with the necessary service metrics and monitoring.
  • Develop GitOps practices for the cloud environment using tools such as Terraform and Ansible, acting as a liaison between Engineering and Cloud Operations to fully integrate Infrastructure as Code for all new cloud deployments.
  • Provide escalation support for cloud and automation-related issues, prioritizing production stability at all times.
  • Identify and address risks and stability concerns in the cloud environment through SRE best practices, contributing to incident postmortems.

Educational Qualifications

  • Bachelor's degree or equivalent experience.
  • Preferred industry-standard IT certifications, such as AWS, Microsoft, VMware, or Redhat Linux.

Experience Requirements

  • Proven technical operational support experience within an infrastructure services team, ideally in cloud-hosted or on-premise environments.
  • Strong knowledge of automation technologies, particularly Terraform and Ansible, with the ability to implement Infrastructure as Code through GitOps methodologies.
  • Familiarity with at least one scripting language, preferably Python or PowerShell.
  • A minimum of two years of experience applying SRE methodologies within a support team, with an understanding of associated service level metrics.
  • Experience with Application Performance Monitoring (APM) tools such as Grafana, Datadog, or Dynatrace.
  • Background in regulated financial services or banking organizations is advantageous.

Special Skills and Knowledge

  • Ability to understand and utilize at least one cloud service platform, such as AWS or Azure.
  • Strong service-oriented mindset, consistently delivering high-quality service to the business.
  • Effective communication skills with both technical and non-technical stakeholders at all levels.
  • Proactive approach with the ability to provide regular updates to management and stakeholders.

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