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Cloud Reliability Engineer

2 months ago


New York, New York, United States CLS Group Full time

About CLS Group

CLS Group is a pivotal entity within the global foreign exchange (FX) ecosystem, facilitating secure and efficient currency transactions for numerous counterparties. Our systems handle trillions of dollars in currency flows daily, enhancing the safety and cost-effectiveness of FX operations.

Our state-of-the-art global settlement infrastructure, developed by market participants for market participants, significantly mitigates systemic risk and standardizes processes for those involved in the most actively traded currencies worldwide. By employing a multilateral netting approach, we enable our clients to reduce funding requirements by over 96% on average, allowing them to allocate their capital and resources more effectively.

CLS Group's offerings are tailored to empower clients in managing risk throughout the entire FX lifecycle, whether through advanced processing tools or market insights derived from the largest single source of executed FX data available.

We are committed to fostering a positive impact, starting with our workforce. Our core values – Protect, Improve, Grow – guide our actions and cultivate a supportive and inclusive workplace where every individual is encouraged to think innovatively and collaboratively.

Position Overview

The primary responsibility of this role is to ensure the application of Site Reliability Engineering (SRE) principles within our cloud-hosted environment. Additionally, this position will serve as a key resource for SRE automation within the Platform Operations team.

Key Responsibilities

  • Implement SRE methodologies in the cloud environment, focusing on the automation of repetitive tasks and the establishment of Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
  • Promote SRE practices within the Cloud team and collaborate with Infrastructure Engineering to enhance observability and telemetry, ensuring that cloud services are equipped with relevant service metrics and monitoring.
  • Develop GitOps practices for the cloud environment utilizing tools such as Terraform and Ansible, acting as a bridge between Engineering and Cloud Operations to fully integrate Infrastructure as Code for all new cloud deployments.
  • Provide escalation support for cloud and automation-related challenges, prioritizing the stability of production environments.
  • Identify and address risks and stability concerns in the cloud environment through SRE best practices, particularly during incident reviews.

Required Qualifications

  • Bachelor's degree or equivalent experience.
  • Relevant industry certifications, such as AWS, Microsoft, VMware, or Redhat Linux, are preferred.

Experience Requirements

  • Proven technical operational support experience within an infrastructure services team, ideally in cloud-hosted or on-premise environments.
  • Strong knowledge of automation technologies, particularly Terraform and Ansible, with the ability to leverage these tools for Infrastructure as Code through GitOps methodologies.
  • Familiarity with at least one scripting language, preferably Python or PowerShell.
  • A minimum of two years of experience applying SRE methodologies within a support team, along with an understanding of associated service level metrics.
  • Experience with Application Performance Monitoring (APM) tools such as Grafana, Datadog, or Dynatrace.
  • Background in regulated financial services or banking organizations is advantageous.

Desired Skills and Knowledge

  • Ability to understand and utilize at least one cloud service provider, such as AWS or Azure.
  • Possesses a strong service-oriented mindset, consistently delivering high-quality service to the organization.
  • Effective communication skills, capable of engaging with both technical and business stakeholders at all levels.
  • Proactive in providing regular updates to management and stakeholders.