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Cloud Operations Reliability Engineer

2 months ago

New York, New York, United States CLS Group Full time

About CLS Group

CLS Group stands as a pivotal entity within the global foreign exchange (FX) ecosystem. Trusted by numerous counterparties, CLS enhances the safety, efficiency, and cost-effectiveness of FX transactions. Each day, trillions of dollars in currency are processed through our advanced systems.

Our globally recognized settlement infrastructure, developed by market participants for market participants, significantly mitigates systemic risk while providing standardization for those engaged in the world's most actively traded currencies. By implementing multilateral netting, we achieve remarkable efficiencies, reducing funding requirements by over 96% on average, allowing clients to allocate their capital and resources more effectively.

CLS's suite of products is tailored to empower clients in managing risk throughout the entire FX lifecycle, whether through streamlined processing tools or insightful market intelligence derived from the largest single source of executed FX data available.

Our commitment to making a positive impact begins with our workforce. Our core values – Protect, Improve, Grow – are the foundation of our operations, fostering a supportive and inclusive workplace where every individual is encouraged to think innovatively and openly.

Position Overview

This role is primarily focused on the application of Site Reliability Engineering (SRE) methodologies within a cloud-hosted environment. Additionally, it serves as a central expertise point for SRE automation within the Platform Operations team.

Key Responsibilities

  • Implement SRE methodologies in the cloud environment, including the automation of repetitive tasks and the definition and implementation of Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
  • Establish SRE as a core practice within the Cloud team, collaborating closely with Infrastructure Engineering to enhance observability and telemetry, ensuring that cloud services are equipped with appropriate service metrics and monitoring.
  • Develop GitOps practices for the cloud environment utilizing tools such as Terraform and Ansible, acting as a liaison between Engineering and Cloud Operations to fully integrate Infrastructure as Code for all new cloud deployments.
  • Provide escalation support for cloud and automation-related issues, prioritizing production stability at all times.
  • Identify and address risks and stability issues in the cloud environment through SRE best practices, contributing to incident postmortems.

Education and Qualifications

  • Bachelor's degree or equivalent experience.
  • Industry-standard IT certifications preferred (e.g., AWS, Microsoft, VMware, Redhat Linux).

Experience Requirements

  • Strong technical operational support experience within an infrastructure services team, ideally with a focus on cloud-hosted environments.
  • Proficient in automation technologies, particularly Terraform and Ansible, with the ability to implement Infrastructure as Code through GitOps methodologies.
  • Familiarity with at least one scripting language, preferably Python or PowerShell.
  • A minimum of 2 years of experience applying SRE methodologies within a support team, with a solid understanding of service level metrics.
  • Experience with Application Performance Monitoring (APM) tools (e.g., Grafana, Datadog, Dynatrace).
  • Background in regulated financial services or banking organizations.

Special Skills and Knowledge

  • Ability to understand and utilize at least one cloud service provider, such as AWS or Azure.
  • Possesses a strong service-oriented mindset, consistently delivering high-quality service to the business.
  • Effective communication skills with both business and technical personnel at all levels.
  • Proactive approach with the ability to provide regular updates to management and stakeholders.