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Cloud Reliability Engineer

2 months ago


New York, New York, United States CLS Group Full time

About CLS Group

CLS Group stands as a pivotal entity within the global foreign exchange (FX) landscape. Serving a multitude of counterparties, CLS enhances the safety, efficiency, and cost-effectiveness of FX transactions. Our systems facilitate the movement of trillions of dollars in currency daily.

Developed by the market for the market, our unparalleled global settlement framework mitigates systemic risk and offers standardization for participants engaged in some of the world's most actively traded currencies. We provide significant efficiencies and cost savings for our clients; indeed, our multilateral netting approach reduces funding requirements by over 96% on average, allowing clients to allocate their capital and resources more effectively.

Our product offerings are tailored to empower clients in managing risk efficiently throughout the entire FX lifecycle, whether through advanced processing tools or market insights derived from the largest single source of executed FX data available.

At CLS, our aspiration to effect positive change begins with our workforce. Our core values – Protect, Improve, Grow – are integral to our operations and foster a supportive and inclusive workplace where every individual is encouraged to think innovatively and openly.

Position Overview

This role is chiefly accountable for the application of Site Reliability Engineering (SRE) principles within the cloud-hosted environment. Additionally, the position serves as a key resource for SRE automation across the Platform Operations team.

Key Responsibilities

  • Implement SRE principles within the cloud-hosted environment, focusing on the automation of repetitive tasks and the definition and execution of Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
  • Establish SRE as a fundamental practice within the Cloud team, collaborating closely with Infrastructure Engineering to enhance observability and telemetry, ensuring that cloud-hosted services are equipped with appropriate service metrics and monitoring.
  • Develop GitOps methodologies for the cloud-hosted environment utilizing tools such as Terraform and Ansible. Act as a liaison between Engineering and Cloud Operations to fully integrate Infrastructure as Code for all new cloud deployments.
  • Provide escalation support for cloud and automation-related challenges, ensuring that production stability remains the primary focus.
  • Identify and address risks and stability concerns within the cloud-hosted environment through SRE best practices as part of incident postmortems.

Educational Qualifications

  • Bachelor's degree or equivalent experience.
  • Preferred industry-standard IT certifications, such as AWS, Microsoft, VMware, or Redhat Linux.

Experience Requirements

  • Strong technical operational support experience within an infrastructure services team, ideally in either on-premise or cloud-hosted environments.
  • Proficient in automation technologies, particularly Terraform and Ansible, with the ability to leverage these tools to implement Infrastructure as Code through GitOps practices.
  • Familiarity with at least one scripting language, preferably Python or PowerShell.
  • A minimum of two years of experience applying SRE methodologies within a support team, with a solid understanding of service level metrics.
  • Experience with Application Performance Monitoring (APM) tools such as Grafana, Datadog, or Dynatrace.
  • Background in a regulated financial services or banking organization is advantageous.

Specialized Skills and Knowledge

  • Ability to understand and utilize at least one cloud service provider, such as AWS or Azure.
  • Possesses a strong service-oriented mindset, consistently delivering high-quality service to the business.
  • Effective communication skills with both business and technical personnel at all levels.
  • Proactive work ethic with the ability to provide regular updates to management and stakeholders.