Customer Service Associate

3 weeks ago


Knightdale, North Carolina, United States Zaxby's Full time
Join Our Dynamic Team

At Zaxby's, we believe that dining is more than just a meal; it's an experience filled with joy, laughter, and delicious food.

For our employees, Zaxby's is a community where everyone feels at home.

Enjoy Your Evenings We ensure that our team members have their nights free, as we employ a third-party cleaning service to handle after-hours tasks.

As a Cashier, you will be the welcoming face for our guests, playing a crucial role in creating memorable experiences. Your responsibilities will include taking and processing orders, managing payments, maintaining cleanliness in dining and guest areas, and delivering outstanding service by adhering to our operational standards with a sense of urgency.

Job Requirements:

To be considered for this role, candidates must meet the following criteria:
  • Minimum age of 16 years
  • Availability to work 20 or more hours weekly
Benefits:
  • Discounted meals during shifts
  • Recognition programs for team members
  • Referral bonuses for bringing in new talent
  • Flexible scheduling options
  • A fun and engaging work atmosphere
  • Opportunities for career advancement based on performance
  • Paid Time Off for full-time staff
  • Comprehensive Medical/Dental/Vision plans for full-time employees
  • Scholarship programs available
  • Childcare assistance for eligible employees
Physical Requirements:
  • Ability to sit, stand, and walk for extended periods
  • Occasional bending, stooping, and climbing, including ladder use
  • Frequent lifting, pushing, pulling, and carrying items up to 50 pounds
  • Continuous hand and wrist use for grasping and fine motor tasks
  • Effective communication skills in speaking, reading, and writing
  • Ability to maintain visual and auditory awareness to respond to the environment
  • Work in varying temperature conditions and with potential food allergens
  • Safe operation of restaurant equipment, including knives and fryers
Core Values:

Guest-Centric Approach: Our success hinges on the satisfaction of our guests. We prioritize their needs in all our endeavors.

Talent Development: We recognize that our people are our greatest asset. We are committed to attracting, motivating, and nurturing a diverse and talented workforce.

Excellence in Operations: We aim for the highest quality in every aspect of our operations.

Commitment to Improvement: We strive to exceed expectations and embrace change that enhances our excellence.

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