Checkout Associate

1 week ago


Kansas City, Missouri, United States Cosentinos Group Inc Full time
Position Overview

The Cashier plays a crucial role in enhancing the shopping experience for customers by efficiently processing sales transactions with a friendly and courteous demeanor.

Reporting Structure

This role reports directly to the Office Manager.

Employment Status

This is a non-exempt position.

Qualifications

Essential Knowledge:
- A valid liquor license may be required prior to starting (if applicable).
- Completion of ongoing training as outlined in the Cosentino's Learning Plan.

Preferred Knowledge:
- A high school diploma or equivalent is desirable.

Key Skills

Essential Job Functions:

  • Efficiently process payments for purchases using various methods, including cash, checks, gift cards, and credit/debit cards.
  • Follow established procedures for processing payments involving government assistance programs.
  • Accurately issue receipts and provide change to customers.
  • Identify products using PLUs, scales, or produce numbers.
  • Operate electronic cash registers and related equipment.
  • Maintain a clean and professional front-end appearance for customers.
  • Handle customer complaints professionally and know when to involve management.
  • Adhere to the Cosentino Customer Service Standards.
  • Comply with health regulations and safety procedures relevant to the department and store.
  • Possess knowledge of store items, procedures, and policies to assist customers effectively.
  • Meet or exceed productivity standards for individual and team performance.
  • Demonstrate strong verbal and interpersonal skills for positive interactions.
  • Exhibit basic math and reading skills necessary for the role.
  • Understand and comply with regulations regarding weights and measures, alcohol, and tobacco sales.

Non-Essential Job Functions:

  • Assist in training new cashiers as directed by management.
  • Promote additional products or services to customers.
  • Return unwanted items to their respective locations.
  • Support the company by completing additional tasks as assigned.
Physical Requirements

Essential Abilities:

  • Reach overhead, twist at the waist, and lift objects weighing up to 10 lbs.
  • Push and pull grocery items and carts, exerting up to 25 lbs. of force.
  • Stand and walk for extended periods on hard surfaces.
  • Occasionally lift and carry items weighing up to 30 lbs. to a height of 36 inches.
  • Bend and squat as necessary.

Non-Essential Abilities:
- Climb a ladder, potentially up to 5 ft.



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