Checkout Associate
1 week ago
The Cashier plays a crucial role in enhancing the shopping experience for customers by efficiently processing sales transactions with a friendly and courteous demeanor.
Reporting StructureThis role reports directly to the Office Manager.
Employment StatusThis is a non-exempt position.
QualificationsEssential Knowledge:
- A valid liquor license may be required prior to starting (if applicable).
- Completion of ongoing training as outlined in the Cosentino's Learning Plan.
Preferred Knowledge:
- A high school diploma or equivalent is desirable.
Essential Job Functions:
- Efficiently process payments for purchases using various methods, including cash, checks, gift cards, and credit/debit cards.
- Follow established procedures for processing payments involving government assistance programs.
- Accurately issue receipts and provide change to customers.
- Identify products using PLUs, scales, or produce numbers.
- Operate electronic cash registers and related equipment.
- Maintain a clean and professional front-end appearance for customers.
- Handle customer complaints professionally and know when to involve management.
- Adhere to the Cosentino Customer Service Standards.
- Comply with health regulations and safety procedures relevant to the department and store.
- Possess knowledge of store items, procedures, and policies to assist customers effectively.
- Meet or exceed productivity standards for individual and team performance.
- Demonstrate strong verbal and interpersonal skills for positive interactions.
- Exhibit basic math and reading skills necessary for the role.
- Understand and comply with regulations regarding weights and measures, alcohol, and tobacco sales.
Non-Essential Job Functions:
- Assist in training new cashiers as directed by management.
- Promote additional products or services to customers.
- Return unwanted items to their respective locations.
- Support the company by completing additional tasks as assigned.
Essential Abilities:
- Reach overhead, twist at the waist, and lift objects weighing up to 10 lbs.
- Push and pull grocery items and carts, exerting up to 25 lbs. of force.
- Stand and walk for extended periods on hard surfaces.
- Occasionally lift and carry items weighing up to 30 lbs. to a height of 36 inches.
- Bend and squat as necessary.
Non-Essential Abilities:
- Climb a ladder, potentially up to 5 ft.
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